Click on screenshot to zoom
Danger level 6
Type: Trojans
Common infection symptoms:
  • Slow Computer
  • System crashes
  • Normal system programs crash immediatelly
  • Connects to the internet without permission
  • Installs itself without permissions
  • Can't be uninstalled via Control Panel

Asus Ransomware

Getting infected with malware is definitely never part of your daily plan, but sometimes things like Asus Ransomware enter your system unexpectedly, and then you have to deal with it. The problem is that we should be able to avoid such infections, and they slither into target systems just because we are not careful enough.

However, you can still remove Asus Ransomware from your computer. For that, you just have to follow the instructions you will find below this description. On the other hand, you might encounter problems trying to restore your files. Therefore, do yourself a favor and address a professional technician to help you do that.

Now, why did we say that it’s usually our fault that things like Asus Ransomware enter our computers? Or worse, our work computers? Well, that’s because ransomware cannot travel without push from the victims. In other words, they trick victims into opening their installer files. When users launch installer files, they think that they are about to open some special or important documents. But that’s NEVER the case! How come programs like Asus Ransomware convince users they have to open those files?

That’s because ransomware installer files come with spam emails. While most of the spam gets filtered into the Junk folder, it is often that the more sophisticated messages land in the main inbox. What’s more, sometimes corporate email services might not be good enough to recognize spam, and so you could have more spam than the usual in your work inbox. And if you are used to opening emails and attachments no questions asked, it is only a matter of time until something like Asus Ransomware enters your system. Hence, it is important to be careful about the files you receive. If you want to make sure that the file you are about to open is safe, you can always scan the file with a security tool of your choice.

That being said, we should probably point out that Asus Ransomware comes from the Crysis or Dharma Ransomware family. As such, it is practically identical to Uta Ransomware, Wiki Ransomware, MGS Ransomware, and many other programs that were based on the same initial code. Does it mean that they all have a public decryption key? That is hard to some. The more prominent versions may have a public decryption key, but you shouldn’t bet on that. In fact, the best way to retrieve your files is to restore them from a file backup. That would entail saving copies of your files someplace else. For example, you could save files on an external hard drive or a cloud drive. Of course, not everyone prepares for the worst, so a lot of users might feel compelled to follow the instructions Asus Ransomware displays on their screen:

All your files have been encrypted due to a security problem with your PC. If you want to restore them, write us to the e-mail DataBack@qbmail.biz.
<…>
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us. After payment we will send you the decryption tool that will decrypt all your files.

Even though it might look like paying the ransom is your final resort, please refrain from interacting with these criminals. There is no guarantee they would issue the decryption key. They might as well collect the payment and scram.

Also, if you do not have a file backup, you can always address a local technician who would tell you more about potential file recovery options. Please remember that there is usually a way to get at least some of your files back, and you should never do what Asus Ransomware wants you to do.

Your job right now is to remove Asus Ransomware from your system through and through. You can follow the manual removal guidelines below, but it would be for the best to terminate the infection automatically with a reliable antispyware tool. When the removal is complete, do not forget to scan your system with a security tool because there might be more dangerous files or applications on-board. The point is that malware seldom travels alone, and you should do yourself a favor and terminate all malicious threats at once.

How to Remove Asus Ransomware

  1. Remove the FILES ENCRYPTED.TXT file from Desktop.
  2. Go to the Downloads folder and remove the most recent files.
  3. Press Win+R and type %TEMP%. Click OK.
  4. Delete the most recent files from the directory.
  5. Press Win+R once more and enter %APPDATA%. Click OK.
  6. Remove the Info.hta file from the folder.
  7. Go to Microsoft\Windows\Start Menu\Programs\Startup.
  8. Remove a random EXE file and the Info.hta file from the folder.
  9. Use SpyHunter to run a full system scan.
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