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Danger level 7
Type: Trojans
Common infection symptoms:
  • Slow Computer
  • System crashes
  • Connects to the internet without permission
  • Installs itself without permissions
  • Can't be uninstalled via Control Panel

TROLL Ransomware

The moment you turn on your computer, you have to become vigilant and cautious. If you do not follow this advice, TROLL Ransomware could invade without you even realizing it. This malware might use different pathways into your Windows operating system, and something as innocent as opening a spam email could assist it. According to our malware research team, this threat is unlikely to stick to spam emails alone. It could also employ malware downloaders represented via malicious websites, as well as RDP vulnerabilities. Once in, the infection can do great damage because it is capable of encrypting files. Although it evades system files, it can encrypt your documents, personal photos, and even the files of downloaded applications. While it should not be difficult to replace app files, replacing personal data might be impossible if backup copies do not exist. In that case, you will not find relief even if you remove TROLL Ransomware. That being said, this infection MUST be deleted, and we hope that you will know how to do it by the time you are done reading this report.

Our research team indicates that TROLL Ransomware is part of the Maoloa Ransomware family, and that is why it is sometimes identified as Maoloa.A Ransomware. The name of the infection derives from the extension that is added to the corrupted files. Once the threat is done corrupting data – which is does silently – you will see the “.TROLL” extension attached to the names. Even though you should have no trouble removing this extension, doing that would be a waste of time. What you need to change is the data within the files because TROLL Ransomware is capable of jumbling it up. Afterward, only a decryptor can help read the corrupted files, but, of course, this decryptor cannot be obtained easily. In fact, we cannot guarantee that it is possible at all. After encryption, the infection drops a file named “HOW TO BACK YOUR FILES.txt” in every affected folder and location. According to the information available within the file, you can obtain a “decrypt tool” by sending a message to and then paying a specific sum. The ransom is not revealed, and you should be introduced to it after contacting the attackers.

If you contact the attackers behind the malicious TROLL Ransomware, they could send you malicious links and files. Of course, first, they could trick you into paying for a decryption tool that might not even exist. If it exists, it is unlikely to be given to you anyway. Needless to say, we do not recommend contacting the attackers or wasting money on tools that are unlikely to assist you anyway. Unfortunately, at this point, we cannot offer you a good alternative as free decryptors do not exist, and decrypting files manually is not possible. That means that you are left in a highly messy situation. If you obey the orders of cyber criminals, you are likely to create more problems for yourself. But if you do nothing, you will not achieve anything either. This is why it appears that only those victims who have backups can have a relief. Hopefully, you are one of them, and you can easily replace the corrupted files with backups as soon as you delete TROLL Ransomware from your operating system.

The removal of TROLL Ransomware can be very challenging. That depends on the method you choose. Of course, if you decide to install an automated anti-malware tool that will detect and erase the malicious infection manually, you will not need to do anything yourself. Another reason to install this tool is that it can provide full-time protection after the elimination of existing threats. Needless to say, if you do not want to encounter ransomware and other types of malware again, you should really consider this option. On the other hand, you can choose manual removal. Deleting TROLL Ransomware manually can be very difficult because we cannot tell you where the launcher of the threat could have landed, and we do not know the file’s name either. However, if you are able to detect it yourself, you should be able to delete the threat manually, but do not forget to run a full system scan afterward to check if it is safe to get back to regular activities.

TROLL Ransomware Removal

  1. Find and Delete the launcher of the infection (check all recently downloaded files first).
  2. Delete all copies of the ransom note file named HOW TO BACK YOUR FILES.txt.
  3. Empty Recycle Bin and then immediately install a legitimate malware scanner.
  4. Run a full system scan, and if leftover threats exist, eliminate them as soon as possible.
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