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Danger level 6
Type: Trojans
Common infection symptoms:
  • Slow Computer
  • System crashes
  • Normal system programs crash immediatelly
  • Connects to the internet without permission
  • Installs itself without permissions
  • Changes default search engine

suppfirecrypt@qq.com Ransomware

suppfirecrypt@qq.com Ransomware encrypts various victim's files and adds a unique second extension to them. Files marked by it cannot be opened unless they are decrypted first, and to do so, the user needs decryption tools. Unfortunately, the hackers behind the malware might be the only ones who have such tools, but they are not willing to share them so quickly. According to their note, the malicious application’s developers want to be paid in Bitcoins, although they ask their victims to email them first. It might mean the price could be different to each user and as the threat’s note says, it could depend on how fast one contacts the hacks. Nonetheless, we advise not to rush anything. If you do not want to take any chances, we recommend not to put up with the hacker’s demands. Further, we will explain to you why paying the ransom could be dangerous and if you decide you wish to erase suppfirecrypt@qq.com Ransomware, you should check the deletion instructions available below too.

Firstly, we should tell about how suppfirecrypt@qq.com Ransomware could enter the system. Our researchers say most of the malicious applications alike are spread via Spam emails and other suspicious data downloaded from the Internet, for example, torrents, updates, other installers, and so on. Thus, if you want to keep your computer secure, you have to be careful with data coming from questionable sources, such as file-sharing websites, pop-ups, and other ads, etc. To learn whether you downloaded or received files are safe or not you should scan them with a reliable antimalware tool. You should do so even if the data does not raise suspicion since malicious files can look like text documents, images, and other harmless types of data too.

Upon entering the computer, suppfirecrypt@qq.com Ransomware might create a few copies of itself and some other files we will talk about in the deletion instructions provided below the article. After this, the malicious application should start encrypting the user’s files. Our researchers say the malware ought to leave program data and files associated with Windows alone, but files like photos, text documents, videos, and so on, should get enciphered. We mentioned in the beginning that user’s files are supposed to receive a unique second extension. They should be different to all suppfirecrypt@qq.com Ransomware’s victims since the extensions ought to be made from unique ID numbers and a couple of other parts, for example, Penguins.jpg.id-8503417.[suppfirecrypt@qq.com].fire. The rest of the extension (hacker’s email address and the .fire part) ought to be the same to everyone.

The victim might notice changes made to his data first, but many users realize what has happened only after they see the malware’s displayed ransom note. According to the suppfirecrypt@qq.com Ransomware’s message, all files were encrypted, and the user has to contact the developers and pay a ransom to receive needed decryption tools. The only thing that is said about making the payment is that the sum should be paid in Bitcoins. Moreover, you may see a condition stating the price depends on how fast you contact the malicious application’s developers. Before you rush to do so, you should consider what will happen if the hackers choose not to keep up to their end of the deal.

suppfirecrypt@qq.com Ransomware’s developers might promise to send decryption tools right after you make a payment, but they could start asking for more money too or take your payment without sending you the guaranteed tools. Of course, it is for you to decide if you want to risk your money or not, but if you choose not to, we encourage you to eliminate the malware. It can be removed manually by following the instructions located at the end of this paragraph. Also, users can get rid of suppfirecrypt@qq.com Ransomware with a reliable antimalware tool of their preferences. Soon after there are no malicious threats on the system, it should be safe to replace encrypted files with backup copies if you have them.

Remove suppfirecrypt@qq.com Ransomware

  1. Click Ctrl+Alt+Delete.
  2. Choose Task Manager and select Processes.
  3. Find a process belonging to the threat.
  4. Mark it and click End Task.
  5. Leave Task Manager.
  6. Click Win+E.
  7. Find these paths:
  8. Locate the malicious application’s launcher, right-click it and select Delete.
  9. Find these directories:
    %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
  10. Locate files called Info.hta, right-click them and select Delete.
  11. Find these specific Startup directories:
    %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
  12. Search for suspicious executable files belonging to the threat, right-click them and choose Delete.
  13. Leave File Explorer.
  14. Press Win+R.
  15. Insert Regedit and click Enter.
  16. Find the given directory: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  17. Locate value names dropped by the threat, right-click them and press Delete.
  18. Exit Registry Editor.
  19. Empty your Recycle Bin.
  20. Restart the computer.
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