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Danger level 6
Type: Trojans
Common infection symptoms:
  • Slow Computer
  • System crashes
  • Normal system programs crash immediatelly
  • Connects to the internet without permission
  • Installs itself without permissions
  • Can't be uninstalled via Control Panel Ransomware Ransomware opens a window titled as soon as it encrypts all targeted files, for example, user’s photos, various documents, archives, and so on. The purpose of encrypting user’s data is to be able to demand a ransom, and the reason for displaying the mentioned window is providing instructions on how to pay it. However, in this case, the ransom note gives only half of the instructions and those who want to know the other half are supposed to contact the malicious application’s developers. It is not something we would recommend if you do not wish to fund cybercriminals or risk losing your money in vain. We discuss the malware in more detail further in the text, so if you want to know more about it, we invite you to keep reading. A bit below the article you should find instructions showing how to remove Ransomware manually. Thus, should you decide to eliminate the threat, feel free to use our provided steps or employ a reliable antimalware tool.

Same as lots of other similar malicious applications Ransomware might be spread through malicious email attachments. What you ought to know if you do not want to stay away from such material, is that malicious installers might not seem suspicious themselves. For instance, the infected attachment could look like a simple text document or a picture. Thus, when receiving an email with a file attached to it, you should first inspect the sender’s information. Users should always be careful if they do not know the sender. Even if the email seems to be coming from a well-known company, you should always check whether the sender’s email address belongs to the organization. Hackers often create email accounts with similar names to the ones used by the representatives of the companies they claim to work for.

Also, before opening files sent via email users should carefully read the message they come with. Perhaps, it looks like the sender is trying to scare you into opening the attached file or other details raise suspicion? The only way to be entirely sure is to scan the file in question with a reliable antimalware tool of your choice. If it appears the scanned data is infected with malware, the tool ought to help you remove it from the system safely. Therefore, if you want to stay away from threats like Ransomware or other malicious application, it might be a good idea to pick a reliable antimalware tool that could help you identify harmful content and keep the system protected. Additionally, we would recommend always to scan software installers or other data from the Internet if it comes from unreliable sources.

If Ransomware enters your computer, the malware should encrypt various files with a strong encryption system. Users should be able to tell which files were affected by looking at their names. They all should have a double extension. For example, a file called panda.jpg could turn into[].bkpx. The ID part is unique to all victims, so each malware’s added extension ought to be similar, but not the same. After encrypting files the malicious application is targeting, it should open a window with a ransom note that we talked about at the beginning of the article.

According to the Ransomware ransom note, the user would have to pay for decrypting his data, but in order to do so, he must first write to the malicious application’s developers. Why may it not be a good idea? Because the hackers could try to trick you and in such case, you could lose your money in vain. For users who do not want to pay, we recommend removing Ransomware annually or with a reliable antimalware tool. If you think you can manage, you could try to erase the threat while following the instructions located below. Once the malware is gone, and the system is secure, you could replace encrypted files with backup copies, as it might be the only way to get them back.

Erase Ransomware

  1. Click Ctrl+Alt+Delete.
  2. Choose Task Manager and select Processes.
  3. Find a process belonging to the threat.
  4. Mark it and click End Task.
  5. Exit Task Manager.
  6. Click Win+E.
  7. Find these paths:
  8. Locate the malicious application’s launcher.
  9. Right-click it and select Delete.
  10. Find these locations:
    %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
  11. Locate files called Info.hta, right-click them and select Delete.
  12. Find these folders:
  13. Search for text files named FILES ENCRYPTED.txt, right-click them and select Delete.
  14. Find these specific Startup directories:
    %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
  15. Find suspicious executable files, for example, file.exe; right-click them and choose Delete.
  16. Exit File Explorer.
  17. Press Win+R.
  18. Insert Regedit and click Enter.
  19. Find the given directory: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  20. Look for value names dropped by the threat, for example, file.exe.
  21. Right-click these value name and press Delete.
  22. Exit Registry Editor.
  23. Empty your Recycle Bin.
  24. Restart the computer.
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