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Danger level 7
Type: Trojans
Common infection symptoms:
  • Slow Computer
  • System crashes
  • Normal system programs crash immediatelly
  • Connects to the internet without permission
  • Installs itself without permissions
  • Can't be uninstalled via Control Panel Ransomware

If you are one of the unlucky Windows users who ended up facing Ransomware, you need to think about a few things. You might be most interested in the recovery of the personal files that the malicious infection might have encrypted silently, but that is that one thing you cannot really control. You can save your files only if you manage to remove Ransomware before any real damage is done. However, if your files are encrypted, there isn’t anything you can do to restore them. Is it possible that a free decryptor will emerge in the future? That is always possible; however, the chances of that happening are very slim. All in all, if you want to remain positive, store the encrypted files away and wait for that magical time to come. In the meantime, you must delete the malicious infection. That is one of the few things you can control in this situation, and our guide will help you take steps towards successful elimination.

According to our malware research team, Ransomware comes from the well-known Cryakl Ransomware family. This infection has been reviewed by our team already, and you can find an article that explains how to remove it from the Windows operating system. It was reported recently that this malware has a working decryptor, but we cannot confirm that it works for the victims of the malicious Ransomware as well. That being said, it is worth looking into. All in all, whether or not you can restore the files corrupted by this malware, you need to think about your virtual security very carefully. Clearly, this malicious infection has managed to find its way into your operating system. How did that happen? That is the question that only you might be able to answer. According to our research team, it is most likely to spread using spam emails (the threat’s launcher should be introduced to you as a harmless file attachment). If the infection is executed successfully, it adds a RUN registry entry to ensure that it can auto-start with Windows, which means that the threat can encrypt data every time the system is restarted.

Once the files are encrypted, Ransomware needs you to take action. To help you understand what is expected from you, the threat creates a ransom note file called “README.txt.” This file is created in every folder that contains corrupted files, and the message inside reads: “Your files was encrypted! To decrypt write us” Before the victim can discover this file, they have to get past a window entitled “Pay for decrypt.” This window cannot be closed normally, but it can be terminated via the Task Manager. The message represented via the window is identical to the one that is represented using the .TXT file as well. Clearly, the attackers want you to contact them. What is the purpose of that? They might need your email address to expose you to malware launchers or scams, but, most likely, they want to contact you so that they could demand a ransom. Whatever you do, do not pay any money without thinking things through. After all, you cannot trust cyber attackers and expect them to decrypt files just because you do something that benefits them.

When Ransomware encrypts files, it adds the “[numbers-numbers].fname-” prefix and the “.doubleoffset” extension to the original filename. This should help you identify corrupted files right away. Unfortunately, it is unlikely that you will be able to recover these files. Do they have backup copies? That would be the ideal situation because if your files are backed up, they are not lost. Keep this in mind for the future as well. Now, let’s discuss the removal of the threat. Are you interested in deleting Ransomware manually? You might be able to handle the task, but we cannot guarantee it. If you are determined to take on the task, follow the instructions below, and do not be shy to ask us questions in the comments area. If you do not want to take risks or waste time, install an anti-malware program that will quickly eliminate every single malicious component that belongs to the ransomware or any other active infection. Ransomware Removal

  1. Tap Ctrl+Alt+Delete and click Start Task Manager.
  2. Go to the Processes tab.
  3. Right-click the [unknown name] process that belongs to the infection and choose Open file location.
  4. Go back to the Task Manager, select the malicious process, and choose End process.
  5. Go to the folder of the malicious [unknown name].exe file, right-click it, and choose Delete.
  6. Launch Explorer (tap Win+E keys) and enter %TEMP% into the quick access field.
  7. Right-click and Delete the malicious [random name].exe file.
  8. Launch RUN (tap Win+R keys) and enter regedit.exe into the dialog box.
  9. In Registry Editor move to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run.
  10. Right-click and Delete the [random numbers] value that is linked to the [unknown name].exe file.
  11. Empty Recycle Bin to complete the process.
  12. Install a legitimate malware scanner to check for malicious leftovers. If they persist, Delete them ASAP.
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