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Danger level 7
Type: Trojans Ransomware

New versions of the Crysis/Dharma Ransomware keep emerging, and our research team is now warning about Ransomware. This infection is a regular file-encryptor that demands a ransom once all personal files are encrypted. Unfortunately, this infection is not one of those that are capable of faking encryption or that are weak and whose encryptors can be decoded. Once the files are encrypted, they are locked and sealed. The seal is the ".id-[8 character ID].[].combo" extension that is added at the end of the files’ names. Note that the 8 character ID is unique for every victim. All Crysis/Dharma Ransomware variants (e.g., Ransomware) create unique extensions, but there is no point in discussing them at length because they do not provide us with a lot of information. Note that there’s also no point in deleting these extensions. Your goal is to delete Ransomware.

Although Ransomware could be downloaded by malware that is silently hiding on your operating system, you are most likely to execute it yourself. The launcher of this threat could be represented as a regular, harmless file, and you should be tricked into opening it without suspecting a thing. For example, the launcher could look like a DOC file, and it could be sent to you via email. Once the infection is executed, it is set to auto-start with Windows. Due to this, every time you start the operating system, the infection will be reactivated. New files you create could be encrypted as well, and so we suggest that you perform the removal as quickly as possible. Unfortunately, your files are a subject of interest in this situation, and so you might feel stuck in your tracks. After encryption of the files, the malicious Ransomware launches "" window to introduce you to some information. The message in the window declares that you have to email your ID number to or in 24 hours if you want to get your files decrypted. The message also informs that a ransom in Bitcoins would have to be paid, and that is what you would be instructed to do if you emailed cyber attackers.

The devious Ransomware also creates a file named "FILES ENCRYPTED.txt," which also lists the same email addresses. This file, according to our research, is created in these folders:
%USERPROFILE%\Desktop\, %PUBLIC%\Desktop\, and %HOMEDRIVE%\. Copies could be created in all affected folders too, and we suggest that you delete every single copy as soon as possible. You do not want to postpone the removal of Ransomware either because there is nothing to think about. If you believe that paying a ransom is an option, you are mistaken. If you contact the criminals who created Ransomware, you will be pushed to pay a ransom, and it might be very big. Even if it is big (or small), it is very unlikely that you will get a decryption tool or that you will be able to restore your files. That ship has sailed, and you can delete the corrupted files to save some space. Hopefully, that is not the end of the story, and you do not need to mourn the loss of your files because they are all backed up. If you do not back up files, make sure you start doing that as soon as you clean your operating system from malware.

There are quite a few steps that you need to complete if you want to delete Ransomware manually. Unfortunately, we cannot guarantee that you will succeed anyway because we cannot point you to the launcher file. That is the file that you will need to find on your own, and if you are not able to do it, you have to install anti-malware software. This is not a bad thing at all. In fact, that is what we recommend doing because if this software is installed, you will not need to do anything to remove malware. Also, the security of your operating system will be taken care of. If you do not ensure security, your operating system could become beleaguered with malware again. That is not all that you should do. You also want to back up your files because that is the best protection against damage or loss. Ransomware Removal

Step 1:

  1. Find and Delete the launcher of the ransomware. If you cannot find it, and the threat is still running, you might be able to find it via the Task Manager.
  2. Right-click on the Taskbar and click Start Task Manager.
  3. Move to the Processes tab and right-click the malicious process.
  4. Click Open file location and then End process in the Task Manager and delete the malicious .exe file.

Step 2:

  1. Tap Win+E keys to launch Windows Explorer.
  2. Enter the following paths into the bar at the top to find and Delete the Info.hta file:
    • %APPDATA%\
    • %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup\
    • %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup\
    • %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup\
    • %WINDIR%\System32\

Step 3:

  1. Enter the following paths into the Explorer’s bar to find and Delete the FILES ENCRYPTED.txt file:
    • %HOMEDRIVE%\
    • %PUBLIC%\Desktop\
    • %USERPROFILE%\Desktop\

Step 4:

  1. Enter the following paths into the Explorer’s bar to find and Delete the [unknown name].exe file:
    • %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup\
    • %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup\
    • %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup\
    • %WINDIR%\System32\

Step 5:

  1. Tap Win+R keys to launch RUN.
  2. Enter regedit.exe and hit OK to launch Registry Editor.
  3. Navigate to HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run.
  4. Delete values liked to the Info.hta and [unknown name].exe (in step 4) files.

Step 6:

  1. Exit all utilities.
  2. Empty Recycle Bin.
  3. Install a trusted and reliable malware scanner.
  4. Perform a full system scan to check if your system has been cleared of malware.
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