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Danger level 7
Type: Trojans
Common infection symptoms:
  • Slow Computer
  • System crashes
  • Connects to the internet without permission
  • Installs itself without permissions
  • Can't be uninstalled via Control Panel Ransomware

If Ransomware has revealed itself, your files must be encrypted. When this threat is done with the encryption of your files, it launches a window with the email address as its title. It is also the email address that the attackers want you to use to communicate with them. Needless to say, this is where the name of the infection itself comes from. Although you might think that it is unique, our research team indicates that it was created using the Dharma/Crysis Ransomware engine, which has also been used to create Ransomware, Ransomware, and a number of other similar threats. They all function in the same manner, but, at the same time, we need to look at them as unique infections too. If you continue reading, you will find information that will help you understand and remove Ransomware from your operating system. If you need answers to questions that have not been answered in this report, post them in the comments section so that our research team could assist you shortly.

It is always hard to discuss the distribution of ransomware because that is not a constant variable. Some threats are spread via spam emails, while others can be executed using remote access. Also, it is known that some Trojans and other kinds of malware can download and execute malware too. It would be great if you knew how Ransomware entered your operating system, because that would increase your chances of successfully deleting the threat manually. Of course, that is not the only option you’ve got, and you should not panic if you cannot find and remove Ransomware launcher file manually. Speaking of finding things, you do not need to look for an explanation when you realize that your personal files are encrypted (note that the files that are affected should have the “.id-[ID].[].santa” extension appended to their names). The threat launches the “” window as soon as the attack on your files is complete. This window is launched using an .exe file created in the Startup folder, and if you do not delete it, the window with the ransom note will appear every time you start Windows.

The ransom note is identical to the ones used by Ransomware. It declares that files are encrypted due to a security issue and then instructs to email to get more information on how to restore files. The victim has 24 hours to send their unique ID code and a message, after which, they need to pay a certain amount in Bitcoins as a ransom. It is suggested that a decryption tool would be given in return for this ransom. Can you trust cyber criminals? If you think you can, you are very naive. They know what their victims need, and it is their goal to promise anything and everything just to make them think that they can restore files. Can they? Decrypting files is not an easy task, and a decryption key that was created along with the encryption key is necessary. It is not in the interest of cyber attackers to share it, and they are not obligated to do it once the victim pays the ransom for it. Unfortunately, that is the dirty game that ransomware creators play.

As we discussed earlier, not everyone will be able to delete Ransomware manually. What if you are one of those victims who cannot handle the threat? If that is the case, you can use an anti-malware program. In fact, even those who can remove Ransomware manually should install this program. Why? There are several reasons. First of all, the program can find and erase malicious threats automatically, and that is done fail-proof, which means that you do not need to worry about leftovers. Second, the program can protect you, your files, and your entire operating system against malicious threats in the future. Since there are thousands of threats that could try to attack you, you really should invest in virtual security. Hopefully, your files can be saved due to existing backups, but if that is not the case, remember to back up files to prevent losing them again. Ransomware Removal

  1. Locate and Delete the malicious ransomware launcher, [unknown name].exe.
  2. Delete [unknown name].exe file from these locations (tap Win+E to access Explorer and then enter the paths to the Startup folder one by into the box at the top):
    • %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
    • %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
    • %ALLUSERSPROFILE%\Start Menu\Programs\Startup
    • %APPDATA%\Microsoft\Windows\Start Menu\Startup
    • %USERPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
  3. To complete the removal of erased components – Empty Recycle Bin.
  4. Install and run a legitimate malware scanner to inspect the system for malware leftovers.
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