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Danger level 7
Type: Trojans
Common infection symptoms:
  • Slow Computer
  • System crashes
  • Normal system programs crash immediatelly
  • Connects to the internet without permission
  • Installs itself without permissions
  • Can't be uninstalled via Control Panel Ransomware Ransomware is a threat that will turn your world upside down – it will lock all your files, including your documents and pictures you have been collecting all your life if you ever encounter it. Usually, it infiltrates those computers that do not have any security application installed on the computer. If you are one of those users who open email attachments even if they know that this is a dangerous practice, you might encounter this computer threat too in no time. No matter how Ransomware infiltrates your computer, you should remove this ransomware infection right away. Of course, if you are going to pay money to cyber criminals, you should make a payment first. If you ask us, there is nothing worse than sending money to malicious software developers. Yes, they promise that they will make it possible to decrypt files encrypted by Ransomware after they receive money, but, to tell you the truth, this might be a pure lie. There is probably no need to say that cyber criminals cannot be trusted. They only want victims’ money, so there is a huge possibility that they will refuse to unlock files for you. Ransomware is not the most sophisticated computer threat even though it has many components. Once it enters the system, it locks users’ personal files (they get the .id-B4500913.[].gdb extension appended) it manages to find, and then launches a window on Desktop. Luckily, it can be closed without difficulty – you just need to kill the malicious process using Task Manager. Ransomware infections are developed by malicious software developers with the intention of obtaining money from users, so we are 100% sure that Ransomware does that for the purpose of extracting money from users who fall victim to this infection too. You will see this for yourself if you read the ransom note the malicious application opens: “You have to pay for decryption in Bitcoins.” Users find out that it is the only working way to get their files back and rush to send money to cyber criminals, but this is definitely not what we suggest that you do if you have encountered Ransomware and your files have been encrypted. There are no guarantees that you could unlock your files even if you pay a ransom, so you should try out alternative data recovery methods instead. To be more specific, you should restore your files from a backup, or, for example, use available file recovery tools. Of course, we cannot promise that you will fix many files with the help of a free recovery tool.

All ransomware infections are distributed similarly. Ransomware should be spread using standard distribution methods as well, according to researchers who have analyzed it. In other words, it should also be spread via emails as a legitimate-looking email attachment. Also, it might pretend to be trustworthy software to convince users to download it themselves from the web. Finally, it might be distributed by other infections, so make sure they cannot enter your system and drop Ransomware on your PC – install a security application on your computer. As long as you keep it installed, no threats will bother you. Make sure you do not forget to install all updates your security tool gets in order to protect yourself against all the newest infections as well! You cannot be careless either – do not forget that your virtual security highly depends on your actions and habits.

You cannot keep Ransomware active on your system even if this nasty infection has already locked all your personal files because it creates an entry in the Run registry key, meaning that it stays active after the encryption. As a consequence, the chances are high that it will lock more files on your PC and bring more security-related problems if you decide not to do anything about its presence on your computer. The malicious application can be removed either manually or automatically. Needless to say, it will take more time to remove Ransomware manually. Of course, the choice is yours.

Delete Ransomware

Kill the malicious process before deleting malicious components

  1. Tap Ctrl+Shift+Esc.
  2. Access the Processes tab.
  3. Inspect all processes and kill the malicious process of the ransomware infection.

Remove files

  1. Tap Win+R.
  2. Locate Info.hta in the directories listed below and then delete it:
  • %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
  • %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
  • %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
  • %WINDIR%\System32
  1. Remove the malicious .exe file, e.g. file.exe:
  • %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
  • %WINDIR%\System32
  • %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
  • %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
  1. Access C:\ and Desktop (%USERPROFILE%\Desktop).
  3. Empty your Recycle Bin.

Remove registry entries

  1. Press Win+R and insert regedit.
  2. Click OK.
  3. Access HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run.
  4. Locate two malicious Values, e.g. mshta.exe and then delete them.
  5. Remove one more malicious Value, e.g. file.exe.
  6. Close Registry Editor.
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