Click on screenshot to zoom
Danger level 8
Type: Trojans
Common infection symptoms:
  • Slow Computer
  • System crashes
  • Connects to the internet without permission
  • Installs itself without permissions
  • Can't be uninstalled via Control Panel Ransomware Ransomware is a nasty computer threat that will cause you a bunch of problems if it ever slithers onto your computer. This infection is not prevalent, so not all the users will encounter it for sure; however, if you fall victim to it, it will turn your life into a nightmare. What you will notice the first thing if this nasty infection ever enters your computer is a bunch of encrypted files on your PC. In other words, you could no longer access any of your personal files, including documents, music, pictures, and more. Ransomware infections try to extract money from users, but you should not pay a cent to cyber criminals, especially if none of your important files have been encrypted. Ransomware infections are developed by cyber criminals with the intention of obtaining money from users, so they are set to lock users’ files and then demand a ransom. You will be told that only a special decryptor cyber criminals have can unlock your files, but, to tell you the truth, there are no guarantees that the author of Ransomware has a working decryptor. Additionally, the hacker might decide not to give it to you after receiving a ransom. Users’ money is all cyber criminals want from computer users.

Can you locate .id-[8-character ID].[].like at the end of every file you have? If so, there is no doubt that all these files have been encrypted. Ransomware infections use strong encryption algorithms to encrypt files on users’ computers, so even if you somehow manage to remove that filename extension, your files will not be unlocked. Once the ransomware infection encrypts files, it opens a window with a message. If you read it, you will know why your files have been encrypted and what you can do to fix them. As mentioned, ransomware infections are developed to extract money from users. As a consequence, it will try to convince you to purchase the special tool cyber criminals claim to have. We do not know whether it is expensive or not since its price depends on how fast you contact cyber criminals by the provided email address (; however, we know one thing for sure – you will have to pay for it in Bitcoin. If you want to hear our opinion, it is a very bad idea to send money to cyber criminals. You simply do not know whether you will get the decryptor. In case nobody sends it to you, you will not get your money back too. You do not want to lose both your files and money, do you?

It may be possible to unlock files without the special decryptor cyber criminals have. You can restore your files from your backup. This is only possible if you back up your files periodically. Additionally, while a 100% working free decryptor that can unlock files encrypted by Ransomware is unavailable, you should try out all available third-party decryptors or file recovery tools. We do not promise that they will unlock all your files, but the chances are high that you will get at least some of them back.

We cannot tell anything new about the Ransomware distribution because standard distribution methods are used to spread it. First of all, if you open various spam emails and their attachments, it is only a question of time when your personal files will be encrypted by Ransomware. Also, if there are malicious applications active on your PC, they might drop the ransomware infection on your computer without your knowledge. It is not always easy to prevent harmful malicious applications from entering the system, so it would be best that you install an antimalware tool on your computer to prevent threats from illegally entering your system. You should not act carelessly too, for example, you cannot download programs from suspicious third-party websites. It might be extremely dangerous to click on random links as well. You cannot know whether one click on a link will not initiate the malware download. Ransomware must be removed ASAP so that it could not cause more problems. We know how hard it can be to remove ransomware infections, especially for those inexperienced users, so we have asked our specialists to prepare a manual removal guide. Unfortunately, your files cannot be saved if you do not have a backup.

Remove Ransomware manually

Open Task Manager and kill the malicious process

  1. Tap Ctrl+Shift+Esc.
  2. Open Processes.
  3. Locate the malicious process.
  4. Kill it.

Delete malicious files

  1. Tap Win+E.
  2. Open these directories and remove Info.hta from all of them:
  • %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
  • %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
  • %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
  • %WINDIR%\System32
  1. Delete .exe files, e.g. file.exe from these directories:
  • %WINDIR%\System32
  • %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
  • %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
  • %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
  1. Access %USERPROFILE%\Desktop, %PUBLIC%, and %HOMEDRIVE%.
  2. Delete FILES ENCRYPTED.TXT from these directories.
  3. Empty Trash.

Remove registry entries

  1. Tap Win+R.
  2. Type regedit and click OK.
  3. Access HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run.
  4. Delete two Values, e.g. mshta.exe.
  5. Remove another malicious Value, e.g. file.exe.
  6. Close Registry Editor.
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