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Danger level 7
Type: Trojans
Common infection symptoms:
  • Slow Computer
  • System crashes
  • Normal system programs crash immediatelly
  • Connects to the internet without permission
  • Installs itself without permissions
  • Can't be uninstalled via Control Panel Ransomware Ransomware might be another version or a clone of Crysis Ransomware. Our researchers say the malicious applications are very much alike and extremely dangerous. Apparently, they can encrypt not only user’s personal files like photos, pictures, or documents but also executable files, which means some programs might crash and become impossible to launch. After encrypting such data, Ransomware’s developers leave a ransom note which is almost identical to the messages dropped by other Crysis Ransomware’s clones. To be more precise the hackers demand users to contact them and then pay for receiving decryption tools. Needless to say, there are no guarantees they will hold on to their words, which is why we do not recommend putting up with any demands. For users who do not want to risk anything, we would advise removing the malware with the instructions available below or a chosen antimalware tool.

The malicious application could be distributed through various channels, for example, Spam emails or unreliable file-sharing web pages. Therefore, users could infect their devices with Ransomware accidentally after opening a suspicious email attachment or launching an installer downloaded from torrent sites or other unreliable P2P file-sharing networks. Consequently, what we would suggest to users who wish to keep their systems safe is not to interact with attachments coming from unknown sources or installers obtained from sites offering pirated software, questionable freeware, etc. Whenever there is a doubt about a downloaded or received file, you should scan it with a reliable antimalware tool first. This way, you could avoid infecting the system accidentally as the tool may detect malicious components and warn you about possible threats.

What happens if Ransomware settles in? At first, the malicious application should start encrypting user’s file, which as we explained earlier could be both personal and program files. Naturally, any software that gets encrypted you can erase and reinstall, but as for the private files like documents or photos, they can be restored only from backup copies or with decryption tools. The bad news is the decryption tools belong to the hackers behind the malware. Meaning the cybercriminals are the only ones who can provide the means to decrypt the victim’s data. To understand how much damage was done you should know that all encrypted files are renamed by giving them a title from a unique ID number, hackers’ email address, and .betta extension, for example, .id-B4500913.[].betta. Thus, identifying affected data should not be complicated.

No matter how much files were encrypted and whether you can or cannot restore them we would advise you to think carefully before deciding what to do next. As we said earlier, paying the ransom could be risky because despite what the hackers promise in the ransom note (FILES ENCRYPTED.txt) displayed by Ransomware, in reality, there are no reassurances they will hold on to their words. In other words, there is a possibility you could lose your money in vain, and if it is not something you want to risk, we encourage you not to put up with any demands.

Also, users should know that before attempting to restore encrypted files from backup or to be more precise to replace them with backup copies, it is essential to get rid of Ransomware. It can restart with the operating system, which means each time you turn the computer on, the malware might start encrypting files. As a result, the new data you place or create on the infected computer could get encrypted too. To prevent this, we recommend removing Ransomware with the deletion instructions located below or a reliable antimalware tool you trust.

Erase Ransomware

  1. Click Ctrl+Alt+Delete.
  2. Choose Task Manager and select Processes.
  3. Find a process belonging to the threat.
  4. Mark it and click End Task.
  5. Exit Task Manager.
  6. Click Win+E.
  7. Find these paths:
  8. Locate the malicious application’s launcher.
  9. Right-click it and select Delete.
  10. Find these locations:
    %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
  11. Locate files called Info.hta, right-click them and select Delete.
  12. Find these folders:
  13. Search for text files named FILES ENCRYPTED.txt, right-click them and select Delete.
  14. Find these specific Startup directories:
    %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
  15. Find suspicious executable files, for example, file.exe; right-click them and choose Delete.
  16. Exit File Explorer.
  17. Press Win+R.
  18. Insert Regedit and click Enter.
  19. Find the given directory: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  20. Locate a value name dropped by the threat, for example, file.exe.
  21. Right-click this value name and press Delete.
  22. Find two other value names in the HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run location.
  23. For example, mshta.exe, right-click malicious value names and select Delete.
  24. Exit Registry Editor.
  25. Empty your Recycle Bin.
  26. Restart the computer.
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