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Danger level 6
Type: Trojans
Common infection symptoms:
  • Can't be uninstalled via Control Panel
  • Installs itself without permissions
  • Connects to the internet without permission
  • Slow Computer Ransomware Ransomware is yet another file-encrypting threat that claims the user’s files were locked due to a security problem with his computer. While it is possible, the PC might not have been infected if it was better-protected, but the truth is usually such malicious applications enter systems because users launch infected data unknowingly. If you want to know more about the malware’s distribution and the ways you could avoid receiving such threats in the future, you should read our full article. What’s more, since our researchers recommend not to pay a ransom, but to erase Ransomware, we will add instructions showing how to remove it manually at the end of this text. Nonetheless, if you find the task a bit too difficult to complete, you could employ a reliable antimalware tool instead.

As promised, we will start by explaining how a malicious application like Ransomware might infect the computer. It is true it often happens after users open their launchers without even realizing it. Unfortunately, it is not always easy to separate dangerous data from harmless files. Some malicious programs’ installers look like text documents or images, which is why users open them, without a thought, it could be dangerous. Such data can be sent to targeted victims with spam emails, or it can travel with software installers spread via unreliable file-sharing web pages like torrent websites. In many cases, it might be too late if the user launches such data, which is why we highly recommend spending a couple of minutes to investigate it first. For example, if it is a doubtful email attachment you could check if the sender's email address looks forged or not or scan it with a reputable security tool.

Seconds after Ransomware is launched it should create a couple of copies of itself in the %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup and %WINDIR%\System32 directories. According to our researchers, the names of the copies should be the same as the title of the file the user launched before the computer got infected. Thus, if you recall how it was titled, it might make it easier to remove the malware manually. Next, the threat should start encrypting files that do not belong to the computer’s operating system or other software installed on it. To mark such material, the malicious application adds a second extension to each encrypted file. It consists of three parts: a unique ID number (e.g., id-C8542671), particular email address (, and .bkp extension. For example, a file titled picture.jpg could turn into C8542671.[].bkp. Afterward, Ransomware should open a window the user can close easily. It contains instructions on what to do to get the files decrypted or in other words a ransom note.

The malware’s ransom note does not say how much the victim would have to pay to get the needed decryption tools, but it mentions the price will depend on how fast he does what the message asks. To be more accurate, it says the user should email the malicious application’s developers. While doing so, he can also send one small file that has no valuable content for free decryption. What it is crucial to realize is decrypting the file will only prove the hackers can do it. In other words, it does not show or guarantee they will deliver anything. Ransomware’s creators could easily take the money you send without doing anything in return as well as ask you for more money.

Therefore, if you do not want to take any chances, we would recommend erasing Ransomware at once. To eliminate the malicious application manually, users should follow the instructions placed at the end of this text. There is also another option if you think the process is too tricky or prefer using automatic features. It seems the malware can be removed with a reliable antimalware tool. Just acquire a tool you prefer, scan the computer with it, and then get rid of the infection together with other possible threats by pressing the provided deletion button.

Eliminate Ransomware

  1. Tap Ctrl+Alt+Delete.
  2. Launch Task Manager.
  3. Look for the malware’s process titled or similarly.
  4. Select the process and press End Task.
  5. Leave the Task Manager.
  6. Click Win+E.
  7. Find these locations:
  8. Look for the malware’s installer, then right-click it and press Delete.
  9. Search for these locations:
    %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
  10. Find files named the same as the malware’s launcher, right-click them and press Delete.
  11. Exit File Explorer.
  12. Empty Recycle bin.
  13. Restart the system.
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