Danger level 7
Type: Other

The scam era continues: the fake Excessive Popup Ads or Security Issues warning detected

It seems that scammers continue searching for victims via telephone calls because the number of the so-called tech-support scams is rising. Excessive Popup Ads or Security Issues scam is one of the most recent scams detected by specialists. Cyber criminals create them with the intention of convincing users that serious problems have occurred, and only experienced technicians can help to solve them. Usually, they can be reached by the provided telephone number. If you are ever presented with a warning/notification claiming that unusual activity, malware, or certain security-related issues have been detected on your computer, keep in mind that the chances are high that you have encountered a scam. To put it differently, you see a fabricated message. Because of this, you should not hurry to dial the number you see indicated on the opened window. Keep an eye out – cyber criminals will not stop developing new disturbing scams anytime soon, so it would be best to keep security software active on the system and stop visiting dubious pages.

All tech-support scams act very similarly, so let’s analyze only one of them in detail. As mentioned in the previous paragraph of this article, Excessive Popup Ads or Security Issues is the newest scam users can encounter. Its appearance on your screen is the clear sign that you have ended up on a dubious domain. You could have opened it by mistake yourself, you could have been redirected to it from another website, or there is malicious software actively working on your computer. If you suspect that it is the latter case, perform a system scan with a powerful antimalware scanner (follow the step-by-step instructions you will find below this article to get it).

The Excessive Popup Ads or Security Issues scam tries to convince users that “excessive POPUP ADS or SECURITY ISSUES” have been noticed on their computers and, as a consequence, it is necessary to contact the technical support by the provided telephone number 1 (833) 778-8648 (Windows version) or 0800 368 7616 (MAC version) . These are pure lies, so you are not allowed to make a call. If you still dial the number, scammers pretending to be technicians will pick up the phone and confirm that serious issues have emerged. Of course, they will also tell you that they know a way how to fix them easily and quickly. They might try to convince you that it is impossible to do that without expensive software. Alternatively, they might try to convince you to give them remote access to your computer so that they could do the entire job for you. It is the worst users can do because powerful software promoted by these “technicians” might be completely useless or even malicious. Also, if scammers get remote access to a user’s PC, personal information might be stolen from it and/or malware installed on it illegally. Generally speaking, it is not a good idea to dial the telephone number scams promote.

No matter what scams users encounter, there are always three possible reasons behind their appearance on their screens. First, users see them because they visit the domain containing the fake warning/notification by mistake. Second, they are taken to the domain with the fictitious warning from another untrustworthy page opened willingly. Third, there is malware active on the system – it opens the domain with the scam automatically from time to time. It can be anything from a malicious browser extension to an advertising-supported application (adware), so if you suspect that there is untrustworthy software active on your computer, use an automated malware remover, such as SpyHunter. It is, of course, possible to remove bad software manually too, but, without a doubt, this method is more time-consuming if compared to the automatic one. Also, you need to have some technical knowledge. To disable malware, you need to remove ALL its components, so less experienced users should not even consider the manual method as one of the options.

Below you will find step-by-step removal instructions that will help you to download the powerful malware remover. You should use it if you believe that the tech-support scam has been opened to you because malicious software is active on your system. It is not very hard which is the case – if you cannot get rid of the scam once and for all by closing your web browser, untrustworthy software must be active on your system.

Get rid of the tech-support scam

  1. Open your browser.
  2. Type the download link http://www.pcthreat.com/download-sph in the address bar at the top.
  3. Press Enter.
  4. Download the file.
  5. Open the downloaded installer and install the antimalware tool on your computer.
  6. Perform a full system scan.
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