Danger level 6

Apple Support Center - Attention fake alert

You might encounter a threat known as Apple Support Center - Attention fake alert if you get redirected to a site called techmac-os.com. The pop-up warning could say the computer detected ransomware, spyware, or other malicious programs alike. It might also stress how the user should immediately call the given telephone number (+1-888-676-5222) and get the computer fixed. The truth is nothing said on the Apple Support Center - Attention fake alert is correct. Thus, you should not waste your time or take any chances while trying to call the scammers. A better idea would be to read the rest of the text and learn more about this message. Once you read the article, you could use the provided deletion instructions that can explain to you how to reset the browser affected by the fake pop-up and what to do to erase doubtful software, which might be responsible for the warning's displaying.

Just like any other technical scam, Apple Support Center - Attention fake alert, may provide a specific error code and mention a few malicious programs that supposedly managed to sneak in on your computer. To stress, the issue is serious and should not be ignored the warning could say: “Do not ignore this critical alert. If you close this page, your computer access will be disabled to prevent further damage to our network.” Fortunately, the threat cannot lock your computer, and if you close the message, you should see it for yourself. The quoted line is a quite usual scare technic for such fake pop-ups, as a matter of a fact some of them even threaten the user could lose all of his data or damage the device with no chance to repair it if he closes the message. For some users, these threats might encourage them to do as the scammers tell and for others ones the listed risks might make them question the warning more.

What might make Apple Support Center - Attention fake alert look realistic is the name of the website (techmac-os.com) the user is redirected to before the pop-up shows up. There are technical scams that redirect the potential victims to randomly titled sites, which makes them instantly question such we pages’ legitimacy. In this case, a less experienced user may think this could be a legit website providing technical support for Mac users. Nonetheless, the fact the warning gives only one option to resolve the detected issues, which is calling the technical support, should give the threat away. If you ever encountered other system alerts, you probably noticed there were no telephone numbers on them. It might explain what is the issue, what could happen if it is not fixed, or tell what to do to fix it, but it should not demand you call someone.

Needless to say, calling the scammers is most unadvisable since they could trick you into revealing your sensitive data, purchasing useless products, and so on. Therefore, we advise users to pay no attention to the information the warning presents and concentrate on its removal. It is believed, Apple Support Center - Attention fake alert might be displayed with the help of a potentially unwanted program or any other threat. It means you may not get rid of the message fully if you do not clean up the computer from potentially dangerous applications you may have installed accidentally.

There is no need to worry if you do not know how to see the list of all installed applications or how to delete them since the instructions available at the end of the text can guide you through the process. Besides removing potentially dangerous software, we would recommend resetting the browser too, because Apple Support Center - Attention fake alert could be shown by some browser extension, toolbar, or other similar tools as well. Users can find the steps explaining how to reset the browser a bit below this text too.

Remove unreliable applications that could be responsible for the fake alert

  1. Launch a tool called Finder.
  2. Navigate to Applications.
  3. Check the list of programs and look for suspicious tools you recently installed.
  4. Select the unwanted program.
  5. Click on File menu.
  6. Select Move To Trash.
  7. Tap and hold the Trash icon.
  8. Choose Empty Trash.

Reset the browser affected by Apple Support Center - Attention fake


  1. Launch Safari.
  2. Open Safari menu you can find on a toolbar available on top of your screen.
  3. Click on Clear History and select how far back it should be erased.
  4. Press the Clear History button.
  5. Open the Safari menu again and navigate to Preferences.
  6. Click the Advanced tab and mark Show Develop menu in menu bar.
  7. Go to Develop menu and press Empty Caches.
  8. Then delete unreliable extensions by opening Preferences and selecting Extensions.
  9. Look through the installed extensions.
  10. Eliminate or disable the plugins you suspect to be potentially dangerous or unreliable
  11. Navigate to Security and unmark Allow Plug-ins.
  12. Restart the browser.

Mozilla Firefox

  1. Go to Mozilla Firefox.
  2. Select the Help icon.
  3. Click Troubleshooting information.
  4. Choose Refresh Firefox.
  5. Press Refresh Firefox again.
  6. Select Finish and restart the browser.

Google Chrome

  1. Launch the browser.
  2. Tap Alt+F and choose Settings.
  3. Scroll below and press Advanced.
  4. Then slide down once more and click Reset.
  5. Tap the Reset button and restart Google Chrome.
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