Danger level 7

Webshield Enter Product Key Tech Support Scam

If your desktop has been locked and all you can see is a white background with a big “S” symbol and the name WebShield below it, then your PC has been infected with Webshield Enter Product Key Tech Support Scam. It is a malicious application dedicated to locking your computer’s screen in order to make you call their fake customer support personnel and purchase a unlock code. Cybercriminals use this scam to make money but, thankfully, there is a way to unlock your PC free of charge so you could remove the malicious software from your PC. For more information, please read this whole article as it contains the most relevant information about this scan available.

Let us jump right into how this scam works. Upon infection, this scam program is set to lock your computer’s screen and present you with a window with the WebShield name on it. The scammers want you to believe that WebShield is a legitimate anti-virus program or security service and claims that your PC has been infected with malware that has frozen your PC while the reality is that it is Webshield Enter Product Key Tech Support Scam that is doing all the freezing. The scammers want to trick you into calling fake customer support phone number at 877-565-7127. We believe that the people impersonating customer support specialists will try to sell you a unlock key which might cost you a pretty penny.

Luckily, you can avoid buying the unlock codes from the cybercriminals by entering the codes presented in this article. At the main lock, screen window enter B2563-51757-EDC62-429B8-F56AD in the field and click OK. You will then be shown a dialog window saying "Support Assistance Override Activated!" Press the OK button and enter 13764675 in the second field and press OK again. You should be shown a second dialog window saying "Activation Successful." At this point, the lock screen should close, and you should be free to use your PC. In some instances, however, the malicious program can crash, and you might have to wait a few minutes for your system to recover. If Windows Explorer has been disabled and you do not see any shortcuts or Task bar, then simultaneously press CTRL+SHIFT+ESC to open Task Manager. Then, click File, select Run New Task and type explorer.exe. Press the Enter key, and you should be good to go.

As far as the distribution methods are concerned, it has been revealed that this scam program should be distributed using malicious software bundles that you may encounter on freeware hosting websites. Such websites make money of bundling freeware with questionable PUPs, adware, and scam programs. Webshield Enter Product Key Tech Support Scam can be installed on your PC secretly as the bundled installers might have been purposefully configured not to disclose the presence of additional content. Therefore, we advise that you avoid visiting questionable websites that might host this scam program. If you have additional information on how it is distributed, please share it with the rest of the community in the comments section below.

As you can see, Webshield Enter Product Key Tech Support Scam is one cleverly designed scam program that will prevent you from using your PC by claiming that it was infected with malware. Do not call the provided phone number as that will not do you any good. Enter the unlock codes presented in this article and then delete the malicious software manually. However, if you cannot locate the malware, use our featured anti-malware program SpyHunter to detect it. Of course, you can also the said program to remove Webshield Enter Product Key Tech Support Scam as well.

Manual Removal Guide

  1. Open your web browser.
  2. Go to http://www.pcthreat.com/download-sph
  3. Download SpyHunter-Installer.exe and run it.
  4. Launch the program and click Scan Computer Now!
  5. Save the file path of the malware from the scan results.
  6. Simultaneously press Windows+E keys.
  7. Enter the file path of the malware in File Explorer’s address box.
  8. Press Enter.
  9. Find and right-click the malicious file and then click Delete.
  10. Right-click the Recycle Bin and click Empty the Recycle Bin.
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