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Danger level 3
Type: Potentially Unwanted Application

DirectionsOnline

DirectionsOnline is a toolbar that was developed by Mindspark Interactive Network, Inc. This suspicious, potentially unwanted program joins LiveRadioSweeper Toolbar, OnlineMapSearch Toolbar, and many other PUPs that were developed by this company. Although you might find them to be useful at first, you have to be extremely careful about certain things. For example, did you know that the search tool represented via the toolbar can showcase modified search results? That might be one of the most important reasons to delete the PUP from your operating system. Of course, if you need more details before you can decide whether or not to remove DirectionsOnline, you should continue reading. If you do not find answers to the questions you have, note that the comments section is open for all discussions. Our research team will try to assist you if you need any help.

The distribution of DirectionsOnline can happen in two ways: You download this extension after researching it, or you download it unexpectedly when you find it attached to some other program. It is unlikely that this potentially unwanted program could be installed without your permission, in which case, you would need to delete it as soon as possible. At the moment, you can find the suspicious toolbar represented at freedirectionsonline.com/index.jhtml. It is also available at the Chrome web store (product ID is “hapcfbgkdlncmkelghbngcehdhfdopdl”). These are official sources. Have you downloaded the toolbar using a third-party installer? If that is the case, it is most likely that you have installed other suspicious pieces of software as well. If that is the case, you must install a trusted malware scanner to inspect your operating system. In the worst case, the scanner will warn you about highly dangerous infections, in which case, you will need to remove them as well.

Our research team recommends deleting DirectionsOnline because it cannot offer you reliable search services, and you are pushed to install MyWay search tool whether you like it or not. For example, if you are installing this toolbar onto Internet Explorer, you are forced to check the box indicating that you agree to have your homepage replaced. If you do not check the box, you cannot commence the installation. If you check the box, you will be greeted by hp.myway.com every time you launch your web browser. Although MyWay is allegedly “enhanced by Google,” you should not just assume that it is as reliable as Google Search. The thing is that sponsored content could be shown via search results, and we are sure that is not what you want. Of course, not many users will think about this at all, especially when they discover that the DirectionsOnline Toolbar is relatively useful.

DirectionsOnline is meant to help you with free directions, but it does not actually do that itself. Instead, this toolbar simply provides you with access to websites where directions can be found. Therefore, although the program might seem to be quite useful at first, in reality, is not that useful at all. Of course, if you are happy to have links to gasbuddy.com, wego.here.com, mapquest.com, thingstodo.com, and other websites in one place, you might find DirectionsOnline to be the greatest tool ever. Well, remember that you can easily add links representing these websites to your own bookmarks bar for easy access, and you do not need to install software that pushes to replace regular homepage setting.

Which browser did you install DirectionsOnline onto? As you can see by looking at the instructions below, different steps have to be taken to delete this potentially unwanted program from every single one of these browsers. Note that while we show how to delete DirectionsOnline from Chrome and Firefox by eliminating files, you can also erase the extensions representing this PUP directly from these browsers. When it comes to Internet Explorer, you have to uninstall the application. Of course, before you decide to eliminate the PUP manually, you should consider using anti-malware software. Why? This software can eliminate all infections at once (helpful if other suspicious programs are active), as well as keep your PC protected in a way so that you would not need to face malware in the future.

DirectionsOnline Removal

Google Chrome:

  1. Launch Explorer by tapping Win+E keys.
  2. Enter %LOCALAPPDATA%\Google\Chrome\User Data\ into the bar at the top.
  3. Open the Default folder or your {Profile name} folder.
  4. Delete the folder named Hapcfbgkdlncmkelghbngcehdhfdopdl in these folders:
    • Extensions
    • Local Extension Settings
    • Sync Extension Settings

Mozilla Firefox:

  1. Launch Explorer by tapping Win+E keys.
  2. Enter %APPDATA%\Mozilla\Firefox\Profiles\ into the bar at the top.
  3. Open your {Profile name} folder.
  4. Open the extensions folder.
  5. Delete the file named _ijMembers_@www.freedirectionsonline.com.

Windows XP (Internet Explorer):

  1. Click the Start menu icon on the Taskbar.
  2. Open Control Panel and then move to Add or Remove Programs.
  3. Remove the undesirable application.

Windows Vista/Windows 7 (Internet Explorer):

  1. Click the Windows logo on the Taskbar.
  2. Open the Control Panel menu and then move to Uninstall a program.
  3. Right-click and Uninstall the undesirable application.

Windows 8/Windows 10 (Internet Explorer):

  1. Launch RUN by simultaneously tapping the Win+R keys.
  2. Enter Control Panel into the dialog box and then move to Uninstall a program.
  3. Right-click and Uninstall the undesirable application.
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