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Danger level 7

Windows 7 Support - Case ID Fake Tech Support

Windows 7 Support - Case ID Fake Tech Support may pop up while you are surfing the Internet and may mislead you with its pop-up windows into believing that your computer is under attack and that you should call a given phone number to fix this. As a matter of fact, you should ignore this fake alert because its only goal is to push you into a corner where your only chance to find a solution would seem to be actually calling this supposed technical support number. Apart from being a totally fake warning, this type of threat is also called a technical support scam. In fact, it is very similar to other scams that have emerged recently, including "Call technical support +1 888-640-5832" and "CALL MICROSOFT 900 839 260." The main objective of such an attack is to make you purchase a useless fixer program or a service. So instead of Microsoft certified technicians you will simply talk to salespeople when you call one of the provided phone numbers (+1 (844) 624-2338). As a matter of fact, your main system security issue to fix is to remove Windows 7 Support - Case ID Fake Tech Support by finding the potential adware program that could be responsible for the redirection to the webpage that floods your screen with its fake alert pop-ups. For further information, please continue reading our report.

There are two possible ways for you to be exposed to this fake alert. First, it is likely that you will find at least one adware program on your computer that has been there hiding for some time. This infection is capable of spying on you, hijacking legitimate third-party ads as well as redirecting you to this malicious page that presents to you the fake alert pop-ups and screens (e.g., "" and ""). It is also possible that a browser hijacker introduces you to a modified search results page that could contain infected links that may take you to this fake alert site. Other than these, you may also end up on malicious websites, including torrent, file-sharing, and online gaming pages, where you may click on corrupt third-party content.

You should also be aware that clicking on such contents could also drop a whole package of malware infections onto your system. So apart from ending up with fake alerts on your screen, at the same time, your system could also be infected with several malicious programs, such as browser hijackers, adware programs, Trojans, and potentially unwanted applications as well. Such a bundle may seriously increase your system's vulnerability to cyber attacks and your vulnerability to privacy breaches. This is why it is important that after you delete Windows 7 Support - Case ID Fake Tech Support and all possibly related malware programs, you scan your PC with a trustworthy malware scanner so that you know clearly what you are up against.

When you get redirected to one of the subpages of this questionable URL (""), you will find pop-up windows and suddenly appearing pages in your browser. These are all fake alerts that try to refer to a false "case ID" that supposedly indicates that your system could be infected with malware; however, in order for you to be able to solve this problem, you are told to need "Level 3 technical support" whatever that is. You are presented with a couple of telephone numbers, including "+1 (844) 624-2339," "+1 (844) 624-2336 ," and "+1 (844) 624-2338." Since this is a technical support scam, you should know that it is all about trying to scare you and push you to call one of these numbers. However, do not be surprised that you will not actually talk with a technician or IT expert since this fake alert is all about selling you useless software and services claiming to fix your security-related issues. Obviously, the issues claimed by this fake alert are all false and made-up; however, it could be true that there are malware infections on board. Still, the best you can do is to delete Windows 7 Support - Case ID Fake Tech Support from your PC is to find all possibly related infections on your system and remove them all.

The first step towards cleaning your computer of this fake alert is to close your browser window. If you are lucky enough to have been redirected to this fake alert page from a malicious website, chances are your system is not infected at all. However, we recommend that you check the list of your installed programs for suspicious applications you may have downloaded recently and uninstall them. Also, you should reset your browsers to make sure that all browser-related malicious extensions and settings are deleted. Please use our instructions below if you have never done this before. For the best protection of your PC, we recommend that you employ a malware remover, such as SpyHunter.

How to remove Windows 7 Support - Case ID Fake Tech Support from browsers

Internet Explorer

  1. Tap Alt+T and select Internet Options.
  2. Choose the Advanced tab and click Reset.
  3. Mark Delete personal settings.
  4. Select Reset and press Close.

Mozilla Firefox

  1. Tap Alt+H and select Troubleshooting information.
  2. Click Refresh Firefox.
  3. Press Refresh Firefox once more in the pop-up.
  4. Click Finish.

Google Chrome

  1. Tap Alt+F and choose Settings.
  2. Scroll down the page and click Show advanced settings.
  3. Scroll down again and press Reset Settings.
  4. Click Reset on the pop-up.
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