Click on screenshot to zoom
Danger level 8
Type: Trojans
Common infection symptoms:
  • Slow Computer
  • System crashes
  • Slow internet connection
  • Connects to the internet without permission
  • Installs itself without permissions
  • Can't be uninstalled via Control Panel

Zixer2 Ransomware

Zixer2 Ransomware may attack your system after launching a suspicious file received from Spam emails. Unfortunately, once it happens, the infection should begin the encryption process during which it might encrypt most of the files located on the victim’s computer. Consequently, targeted data becomes unrecognizable by the device making it impossible to open it. The purpose of it is to try to extort money from the victims. As you see the cyber criminals who developed the malware might claim to have a decryptor and offer you to purchase it for a particular price. The price is unknown as the cyber criminals ask victims to write them through email for more details. In any case, we encourage users not to fund these people and look for other data recovery methods that we will mention further in the article. At the end of the report, we will also add deletion instructions, so you could erase Zixer2 Ransomware faster.

Before we begin talking about the ways you could recover your files or how the malware encrypts them, it would be useful to learn how the malicious program may infect the computer. And how to avoid it in the future. As we mentioned earlier, Zixer2 Ransomware might appear after launching a suspicious email attachment. The truth is such files might not raise any suspicion for less experienced of attentive users making it harder to protect the PC. For example, the attachment could look like a text document, archive or a photograph.

However, it does not mean you cannot guard the system against such threats. We would advise users to pay attention not only to the file type but also to the attachment’s sender and purpose. For instance, if it was sent by a person you are not familiar with, and you cannot think of any reason why it was sent to you, it might be best to check such data with a trustworthy security tool first.

If the malicious file is launched and the system gets infected with Zixer2 Ransomware, then the malware should encrypt its targeted data and mark it with an additional extension called .zixer2, for example, sunset.jpg.zixer2, text.docx.zixer2, and so on. Each folder containing locked files should have a file that might be called README.hta too. The message inside it should say something like “Your documents, photos, databases, save games and other important data was encrypted. Data recovery is required decryptor. Contact EMAIL:”

After seeing such message, it is important not to panic or rush to communicate with the cyber criminals without considering other options. Files can be easily replaced with copies, provided users have any on removable media devices or somewhere else safe. Besides, the malicious program might be a clone of Globe Ransomware; fortunately, a decryptor for this threat is already created and available to download from the Internet. Our researchers believe it should work on files locked by Zixer2 Ransomware too, so if you have no copies, it might be worth to try this tool. Paying the ransom may seem like the easiest option, but the asked price could be high and there is a chance you may lose it in vain if the malware’s creators decide not to bother to send the decryptor. Therefore, instead of dealing with these people, it might be best to try the mentioned options first.

What’s more, we advise our readers to concentrate on how to get rid of the malicious program and clean the computer. More experienced users could check the instructions placed at the end of this text to remove the malware manually. If you do not think you can handle it, you could install a legitimate antimalware tool and leave the deletion part to it; all you have to do is run a system scan and click the removal button. The security tool should identify data belonging to Zixer2 Ransomware automatically. Plus, if there are any other possible threats on the computer, you would be able to eliminate them at the same time too, so if you have not cleaned up your system for quite some time, this might a good opportunity to do this.

Erase Zixer2 Ransomware

  1. Press Win+E to launch the Explorer.
  2. Insert %LOCALAPPDATA% into the address bar and click Enter.
  3. Look for a malicious file; it could have a random name.
  4. Select the file you suspect, right-click it and press Delete.
  5. Check the Desktop, Downloads, Temporary files directories.
  6. Find the suspicious file you launched before the PC got infected, right-click it and press Delete.
  7. Erase all ransom notes the same way.
  8. Leave the Explorer and press Win+R.
  9. Insert regedit and select OK.
  10. Find this path: HKCU\Software
  11. Locate a key called Globe, right-click it and choose Delete.
  12. Exit the Registry Editor.
  13. Then empty your Recycle bin and reboot the computer.
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