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Danger level 7
Type: Trojans
Common infection symptoms:
  • Slow Computer
  • System crashes
  • Normal system programs crash immediatelly
  • Connects to the internet without permission
  • Installs itself without permissions
  • Can't be uninstalled via Control Panel

CryptoJacky Ransomware

It takes just one look at CryptoJacky Ransomware to tell what kind of computer infection it is. This program is a malicious ransomware application that will encrypt your files. After the file encryption, you will notice that you cannot open most of your files. The program will try to convince users that they must pay the ransom fee to retrieve the files. Needless to say, the only thing you need to do in this situation is to remove CryptoJacky Ransomware from your system immediately. You have opened the right page because, in this description, we will tell you how to terminate this malicious application.

You must have installed this program accidentally through spam email attachments. Our research specialists say that the application should spread around via spam email campaigns. Thus, you should be careful when you download files from your inbox. Some of these files may look like legal reports from some financial institution or perhaps invoices from an online store. It just proves that you should not trust random messages without any second thought. Please consider scanning the attachment you are about to open before you launch it. It is always better to be safe than sorry, and you can use a reliable security application to scan suspicious files.

It is very likely that CryptoJacky Ransomware target computer users in Spain and Latin America because the ransom note that appears on your computer once the encryption was complete is in Spanish. The application starts encrypting your files the moment it is done with a full system scan. During our tests, we have found that CryptoJacky Ransomware mostly encrypts primary picture and document format files. Hence, it practically makes sure that you will not be able to open most of your frequently-used files unless you pay the ransom fee. Or so the people behind this infection think.

The ransom note says in Spanish that you need to pay around 250EUR in Bitcoins to retrieve your files. Otherwise, they will be destroyed. The infection gives you an email address you have to use to contact the criminals, but we always emphasize that you may not be able to contact the ransomware developers because the servers used by these people are usually unstable, and they can go offline almost any time. Hence, do not be surprised if you do not receive a reply even if you do send a message to the given address.

Unfortunately, there is no public decryption tool at the moment that would help you restore your files. And since payment is not an option, the most reliable way to get your files back is to copy and paste them from an external backup. What we mean is either an external physical hard drive or a virtual storage space, where you regularly back up most of your files. For instance, sometimes you may have a lot of files in your inbox, too! Just perhaps you are not aware of that. The most important thing is to not panic because panic does not help anyone.

The good news is that CryptoJacky Ransomware does not drop any additional files in your system, so you can simply delete the infection file and be done with it. You will find the infection file in your downloaded files directory. Normally, there is a default Downloads folder where the system automatically saves all of the downloaded files, unless you change the directory manually. Please check if you have not had that directory changed because then you would have to look for the ransomware file in some other folder.

There is no way to tell the filename of the infection file. It will obviously be an executable file, but its name will probably be generated at random. So if you think that looking for these files on your own might be too much of a task for you, scan your computer with the SpyHunter free scanner. This program will help you locate all the malicious files, and you will be able to remove CryptoJacky Ransomware automatically.

When the dangerous program is gone, you can transfer healthy copies of your files back to your hard drive. Please refrain from doing that while the ransomware is still on your computer because your healthy files could get encrypted, too.

How to Remove CryptoJacky Ransomware

  1. Open the Downloads folder.
  2. Find the most recently downloaded executable file.
  3. Delete the file and Empty the Recycle Bin.
  4. Launch a full system scan with a security tool.
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