Danger level 7

0-800-098-8052 Pop-Ups

We have recently found another tech support scam that has since been dubbed 0-800-098-8052 Pop-Ups. It follows in the wake of several other tech support scams that most likely come from the same creator as they look and work in a similar manner. We believe that is this pop-up is shown by malicious software whose sample we have not acquired yet. You have to remove whatever is rendering this pop-up because it is invasive and will obstruct your browsing experience.

We have received information saying that the creators of 0-800-098-8052 Pop-Ups use third-party websites to host it. The sites feature links to this pop-up which is web-based. However, if the user leaves the page, then the criminals get nothing for their labor. Therefore, we know that they have also created a browser extension that should be compatible with Google Chrome, Mozilla Firefox, and Microsoft Internet Explorer. This malicious extension can redirect you to this pop-up at random and obstruct your browsing experience as a result.

This pop-up will say that your computer’s security is at risk because it was infected with malware that can steal your personal information such as your photos, email and Facebook logins, certain passwords, online banking logins, and so on. However, it is nothing more but a lie to convince you to call the featured 0-800-098-8052 tech support phone number. The people impersonating tech support staff might ask you to pay for their consulting services or offer you to purchase useless software that will allegedly delete the malicious software. The pop-up ask you to share the featured B2957E code with the “agent” as it calls them.

Take note that if you click “Close,” “X,” or “OK,” then the pop-up will enter full-screen mode and prevent you from using your PC and there is no obvious way you can exit this mode. However, it is a simple matter of pressing F11 on your keyboard. The purpose for doing so is to encourage you further to dial the tech support number. However, you do not have to do that, and we will show you how to get rid of this pop-up.

However, before we go into that, we want to discuss how the malware that redirects to 0-800-098-8052 Pop-Ups might be distributed. We have received information that it comes with a dedicated browser extension that is distributed via malicious software bundles. The installers of those bundles might not allow you to deselect the installation of the extension, so you might end up with 0-800-098-8052 Pop-Ups on your PC without getting the opportunity to opt out. We do not know the websites that should feature this malware but, as a rule of thumb, you should avoid getting software from unreliable, low-grade websites.

In summary, 0-800-098-8052 Pop-Ups is a tech support scam that can get onto your PC via malicious software installers. Its aim is to convince you that your PC is under threat and offers you to call its fake promoted tech support phone line whose techies might try to trick you into buying useless services. To remove this malicious pop-up, you should delete the browser extension that renders it and reset your browser’s settings to default just for good measure. So please consult the guide featured below.

How to remove 0-800-098-8052 Pop-Ups

Google Chrome

  1. Press Alt+F.
  2. Click More Tools.
  3. Click Extensions and remove the add-on.
  4. Press Alt+F and go to Settings.
  5. Select Show advanced settings.
  6. Click Reset settings, and then click Reset again.

Mozilla Firefox

  1. Press Ctrl+Shift+A.
  2. Click Extensions and remove the add-on.
  3. Press Alt+H keys.
  4. Select Troubleshooting Information.
  5. Click Refresh Firefox.
  6. Click Refresh Firefox again in the dialog box.
  7. Finish.

Microsoft Internet Explorer

  1. Press Alt+X.
  2. Click Manage Add-ons.
  3. Click Toolbars and Extensions.
  4. Remove the extension and click Close.
  5. Press Alt+T keys.
  6. Click Internet Options and select the Advanced tab.
  7. Click Reset, and click Reset again in the dialog box.
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