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Danger level 9
Type: Trojans
Common infection symptoms:
  • Can't be uninstalled via Control Panel
  • Installs itself without permissions
  • Connects to the internet without permission Ransomware

Have you let Ransomware into your Windows operating system? Whether you executed it by opening a misleading spam email attachment or it was downloaded by some other threat, this infection is always dangerous. Its main function is to encrypt your files, and it can encrypt many of them, including documents, media files, other personal files, as well as software. Of course, this threat does not corrupt Windows system files, and that is the only good news we have. Unfortunately, this ransomware is not one of those threats that can be deleted without any consequences. In fact, if you remove Ransomware, your files will remain locked, and unlocking them might be impossible. Although the creator of this threat suggests that you can retrieve your data by emailing the provided email, that is not how things go. You can read more about that in this report. is the email address that you are asked to contact to initiate file decryption. The email is presented via the new, unauthorized Wallpaper image, as well as a TXT file called "Decryption instructions.txt". The message delivered via the wallpaper suggests that your server has a security problem, due to which your files were encrypted. Obviously, that is false information. The TXT file, on the other hand, informs that you need to contact whoever is behind the email address within 24 hours. Although neither of these messages indicates that cyber criminals are the ones responsible for the encryption of your files, we can assure you that they are. After all, Ransomware is identical to Ransomware, Ransomware, and other devious threats. They were created by cyber crooks using CrySIS Ransomware engine, and, of course, they all deserve removal.

Another thing that Ransomware has in common with all other threats from its family is the extension that is attached to the corrupted files. This extension always includes the email address and the unique ID number (e.g., *.id-[number].{}.xtbl). If you decide to contact the developer of the ransomware, it is very likely that you will be asked to identify yourself by sending one of the corrupted files. Strangely, this is good news, because that suggests that cyber criminals have the means to identify you and provide you with a decryption tool. Obviously, there are no guarantees that it would be provided to you anyway. Overall, you will not be able to plead with cyber criminals or convince them to provide you with a decryptor for free because all that they want is your money, and they use the decryption key as leverage to demand a ransom payment.

In the best case, your files are backed-up on an external drive. If they are, you can replace the corrupted files with their healthy copies, but, of course, you need to delete Ransomware first. If you need to decrypt your files, and you are willing to do whatever it takes, we suggest looking into third-party decryption tools first. Obviously, do not install malicious, misleading tools designed to scam you even more. Although we cannot promise you that these tools exist, you should check that out, considering that your only alternative is paying the ransom. If you decide that you want to pay this ransom, remember that there is a huge risk of not getting the decryption key. It is likely that you can eliminate the ransomware even if you are thinking about following the demands of cyber criminals, but, of course, it is best to figure out the situation with your files before you get rid of this malware.

Many users choose to delete Ransomware manually. If the ransomware was executed by opening a spam email attachment, it should not be difficult for you to identify the malicious launcher. You need to delete this file. We also recommend checking several different directories for the copies of this malicious file. You also need to clean the registry, and all of these steps are represented in the guide below. Obviously, because your operating system is weak, you also need to think about other threats and protection against them. What we recommend is installing a good, trusted anti-malware tool. It will erase the ransomware along with all other threats that might be active, and it will keep your operating system protected against malware in the future, or as long as you keep it updated. Ransomware Removal

  1. Launch Explorer (tap Win+E).
  2. Enter the directory (see below) and Delete the malicious .exe file, if found.
    • %WINDIR%\System32\
    • %WINDIR%\Syswow64\
    • %ALLUSERSPROFILE%\Start Menu\Programs\Startup\
    • %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup\
    • %USERPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup\
    • %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup\
    • %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup\
  3. Launch RUN (tap Win+R).
  4. Navigate to HKCU\Control Panel\Desktop and double-click Wallpaper.
  5. Empty the value data entry and click OK.
  6. Navigate to HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Wallpapers.
  7. Double-click BackgroundHistoryPath0 and repeat step 5.
  8. Navigate to HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run.
  9. Delete the value representing the ransomware.
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