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Danger level 7

An embedded page at

An embedded page at came to our researchers’ attention because it shows fictitious alerts. The malware in your system redirects you to a fake Windows site, which shows these false pop-ups as you surf the Internet. They might appear on the main browsers, such as Google Chrome, Internet Explorer, and Mozilla Firefox. The fictitious pop-ups or websites might claim that Windows detected some virus or that there are issues with Microsoft Office. Also, they provide a telephone number of so-called technical support. Most likely this is an attempt of cyber fraud, so you should not call them under any circumstances. If you continue reading the article, we will explain you more about An embedded page at Also, we will provide instructions that should help you get rid of these false alerts.

At the moment security specialists cannot name the malware, which causes these fictitious notifications. However, it is known that it could be spread with suspicious freeware applications. Most likely, such programs should be distributed through torrent or other unreliable file-sharing web pages. If you occasionally visit websites that match our description, you might want to install a trustworthy security tool that would guard your computer. At least, you should make sure that the application you are downloading cannot install malware on your system or harm it in other ways. For example, you could check software’ End User License Agreement or Privacy Policy documents, read user reviews on the Internet, learn if it is developed by a reputable company, and so on.

Once the malware is in your system, you might encounter what our researchers call An embedded page at To be more precise, the threat on your system might show you a fictitious site or show you a fake pop-up alert. For example, the false site (e.g. could state that something is wrong with Microsoft Office. It should ask you to enter your Product key, email address, telephone number, etc. We must warn you that this fake site could be used to steal product keys, so you should not submit it. Other versions could display a false notification, which claims that the Windows operating system detected a virus or other malware. In any case, the fake site or alert should also provide the following telephone number 1-800-693-5082 that is supposed to connect you with the technical support.

Probably, if you dial the number, the person who answers will act as a member of the Windows technical support. They could try to sell you an expensive software, or they could offer to delete the fake virus for a particular price. As the consequence, you would lose your money for an application that you do not need or for fake malware removal services. Furthermore, the pop-up states that the given telephone number is toll-free, but it is possible that it could cost you. As you see, calling to the fake support team cannot be beneficial for you in any way.

Since this is obviously a scam, you should ignore An embedded page at and try to remove the malware that is causing the fake alert to appear on your browser. If you already called the fake technical support and bought something from them, you should call your bank and try to cancel the payment. As for the future, you should be more suspicious in situations like this one. For instance, you could go to the official Windows web page and see if the number provided in the fake site or pop-up matches the number in the legitimate website.

If you cannot close these fake pop-ups or web pages, you should launch the Task Manager (Control+Shift+Escape), select your browser on the Processes tab and click End Task. Since we cannot name the malware that is responsible for An embedded page at, we cannot tell you how to delete it manually. At this point, we can only suggest you to download and install an antimalware software. Scan your system with a security tool and locate the threat on your system. Afterward, you can delete it if you click the button that appears after the scanning process is over. What’s more, you should also try to reset your browsers. If you slide a little below this text, you will see our provided instructions.

Remove An embedded page at

Reset your browsers

Internet Explorer

  1. Open the browser and click on Tools available on the top-left corner.
  2. Choose Internet Options and open the Advanced tab.
  3. Click Reset, select Delete personal settings option and click Reset again.
  4. Press Close.

Mozilla Firefox

  1. Launch the browser and press Help option on the top-left corner.
  2. Select Troubleshooting information, wait till new tab opens.
  3. Click Refresh Firefox on the right side.
  4. Press Refresh Firefox again and select Finish.

Google Chrome

  1. Open browser, find settings icon on the top-right corner and click on it.
  2. Select Settings, slide down and choose Show advanced settings.
  3. Scroll down and click Reset Settings button.
  4. Press Reset.
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