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Danger level 3
Type: Potentially Unwanted Application

PC Support Center

PC Support Center is a tremendously suspicious program for Windows that supposedly can resolve your computer issues. This program is officially represented at pc-support-center.net; however, this website is good for one thing only, which is the distribution of this potentially unwanted program (PUP). Sure, the main page on this website provides seemingly useful information, but we can assure you that this information is completely worthless. In fact, this information is meant to attract users, and it seems that the developer, PC Support Center, Inc. (likely to be a fake name), is willing to “say” anything just to get your attention. If you have downloaded this potentially unwanted program onto your PC, we strongly recommend removing it as soon as possible. If you do not remove PC Support Center, you might become a victim of a treacherous scam.

The official download page, pc-support-center.net, informs that PC Support Center can examine the software on your computer and check if it requires updating. It is also suggested that the PUP saves CPU and RAM usage. Although this information is enough to lure in some users, many will check the Privacy Policy, Terms & Conditions, and Contact Us links at the bottom of the home page. If they do, they will realize that PC Support Center is not a reliable program, and, if installed, it is most likely to require removal. All links that should route you to pages providing important information redirect to the same strange page, ispeed.club/welcome.php?utm_source=mm&utm_campaign=relatedoffers&utm_medium=relatedoffers. This site promotes a tool that supposedly can check your Internet speed, but we do not recommend using it. The Privacy Policy associated with this tool discloses that your personal information could be collected and shared with undisclosed parties. As you must understand, using this tool might pose a risk to your own security.

It is possible that Speed Test is a program that was created by the same company that built PC Support Center. It is also possible that the creators of these programs have partnered up to promote one another. Unfortunately, if you find that you need to delete PC Support Center from your computer, it is possible that you will also need to delete other potentially unreliable programs. One of the reasons why we identify this program as a potentially unwanted is that it silently installs EZ Software Updater, which is another PUP. Any kind of silent activity is potentially illegal and dangerous, and the fact that PC Support Center can download software without your notice is very alarming. Considering that this PUP could be distributed via third-party software installed, it is possible that you will find other programs that require removal as well. Use a legitimate malware scanner to see which programs you need to delete from your own Windows operating system.

Upon installation, you will be informed that the publisher of PC Support Center is not verified, which is another signal that you should not dismiss. If you continue with the installation, the program will be installed under C:\Program Files (x86)\, and a process called “callcenter.exe *32” will be stated immediately. This is the process that is responsible for displaying error warnings and recommendations from the system tray. Default.ini (4.00 KB) is a configurations settings file that sets the parameters for PC Support Center. The file that we have analyzed had 5 different tasks with a time set for every single one of them. These tasks involve checking the Internet connection and showing alerts that carry the same message but with different helpline numbers, including (1855) 852-8520, (1855) 265-6961, and (1855) 573-7123 (see an example below). Needless to say, calling these numbers is extremely risky because you could be scammed.

PC Support Center
Unknown file type
(1855) 852-8520

You might think that you will remove PC Support Center and EZ Software Updater by uninstalling them via Control Panel. Unfortunately, that is not entirely right. Once you uninstall this unwanted software, you will need to remove leftovers using the Registry Editor. Of course, you know that modifying and removing registries is a very sensitive task, and, if you do not think you can succeed without making mistakes, it might be a good idea to utilize automated malware removal software. If you are ready to proceed manually, first delete PC Support Center via Control Panel, and then move to the Registry Editor.

PC Support Center Removal

Remove from Windows XP:

  1. Click the Start button on the Taskbar and choose Control Panel.
  2. Double-click Add or Remove Programs.
  3. Select the undesirable application and click Remove.

Remove from Windows Vista & Windows 7:

  1. Click the Windows icon to open the Start menu and open Control Panel.
  2. Select Uninstall a program and right-click the application you wish to delete.
  3. Click Uninstall to initiate the removal of PC Support Center.

Remove from Windows 8 & Windows 8.1:

  1. Open the Charm bar from the bottom-right corner in Metro UI.
  2. Click Search, enter Uninstall a program, and launch this tool.
  3. Locate the program you wish to delete, right-click it, and choose Uninstall.

Remove from Windows 10:

  1. Enter Control Panel into the Taskbar search and launch this tool.
  2. Select Uninstall a program and right-click the unwanted program.
  3. Click Uninstall to initiate the removal.

Remove these leftovers:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\No Extension\Shell\open\command\
(Default) REG_EXPAND_SZ C:\Program Files (x86)\PC Support Center\OpenAs.exe %1

Download Spyware Removal Tool to Remove* PC Support Center
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