Danger level 8
Type: Malware
Common infection symptoms:
  • System crashes
  • Installs itself without permissions
  • Can't be uninstalled via Control Panel


Certpolice.info is a website that you get redirected to when you access a web page related to ransomware infections. The fact that you get redirected to Certpolice.info does not mean that you are infected with ransomware. However, you need to close your browser immediately otherwise you might experience a significant money loss, or you might be exposed to dangerous computer infection. In order to remove Certpolice.info you simply need to close your browser and then terminate the process via Task Manager. Sometimes Certpolice.info resists being closed, so you need to kill the browser’s process via Task Manager directly.

This malicious website is known to scare computer users into thinking that they have committed something extremely wrong. As such, Certpolice.info is definitely related to FormalPolice.org, Error.servepolice.biz, AlmostPolice.co and so on. All of these websites display fake messages saying that your browser has been locked due to illegal cyber activity. The layout and the message on these messages mimic the notifications that are delivered by Ukash family ransomware, so we can assume that Certpolice.info comes from the same family as well.

The message on Certpolice.info may differ according to your location. If you are based in the United States, you will most probably be displayed a notification which says the FBI has locked down your browser “due to at least one of the reasons specified below”:

You have been violating Copyright and Related Rights Law (Video, Music, Software) and illegally using or distributing copyrighted content, thus infringing Article I, Section 8, Clause 8, also known as the Copyright of the Criminal Code of United States of America.

This is just a small extract from the message. Certpolice.info wants to push you into paying a particular fine via MoneyPak, Ukash and other alternative payment systems. It says that you have 72 hours to pay the fine for your illegal activities, otherwise your data will be forwarded to the law enforcement authorities and you will criminal charges in court.

It is more than obvious that you there is no need to pay any kind of fine, because you have committed no crime. Also, Certpolice.info may have locked down your browser, but it does not mean you cannot close it. Once you have closed the website, it might also be a good idea to remove all the unknown toolbars and extensions from your default browser, because random plug-ins and add-ons also increase the possibility of malware infection.

Once you have killed the browser’s process, the Certpolice.info warning should disappear. Stay away from unfamiliar websites to avoid similar problems, and scan your computer with SpyHunter free scanner to be absolutely sure that no unwanted applications are installed on your PC.

How to remove Certpolice.info from Windows

  1. Press Ctrl+Shift+Esc and Windows Task Manager will open.
  2. Open Processes tab and highlight your browser’s process (iexplore.exe, firefox.exe or chrome.exe).
  3. Click End Process and then click End Process again to confirm the command.

How to remove Certpolice.info from Mac OS X

  1. Press the Safari button on your browser.
  2. Select Reset Safari and check all the boxes.
  3. Press Reset.

Should you need any further assistance, you can always leave us a comment below, and we will reply as soon as possible.

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