Danger level 6

Microsoft Edge Scam

Microsoft Edge Scam, as its name suggests, targets Windows 10 users and its default browser, Edge. This is your usual technical support scam that is indeed a fake alert claiming that "your computer has a serious virus" and you must call the given number for support. As a matter of fact, you may actually think that it is a legitimate warning but we would like to tell you that Microsoft will not alert you this way if at all. Of course, we cannot say that this is a dangerous threat but rather a scam that may result in your paying money for a useless fixing tool or service. Since this fake alert may be caused by a malware infection on your system, we recommend that after you remove Microsoft Edge Scam from your browser, you also run a reliable online malware scanner to make sure that there is no other threat to put your computer at risk.

If you are exposed to this fake alert, it means that you have been redirected to a scamming page like "syserr7387.help/." As you can see, this URL contains keywords or word parts referring to "system" and "error," which may make you believe that it is a real warning. Sometimes schemers may also use "microsoft," "help," or "support" in the address to have the same effect. Still, all these variations would represent a fake page set up to scam you. Therefore, you should always make sure that whatever message you see suddenly in your browser comes from an authentic site. Because, if not, you should delete Microsoft Edge Scam or any other fake alert right away. If your computer is not infected, it is possible that you just need to exit your browser to remove this fake alert.

However, our experience shows that it is more likely that your system is infected with a potentially unwanted application, a browser hijacker, or an adware program. We cannot tell you which threat in particular could cause the redirection since a lot of these are capable of redirecting you to questionable webpages. We assume that you may have installed a questionable software bundle lately and this is how the threat in question may have been installed on your system. This is why it is quite likely that you will find other infections as well on your computer. You can infect your PC with bundles if you download free programs from questionable sources (torrent and freeware sites) or when you click on corrupt third-party pop-up and banner ads on suspicious websites (betting, gaming, file-sharing, and porn). Yet another option for you to be exposed to unsafe content is to have malware on board. All in all, we highly recommend that you run a malware scanner on your PC after you remove Microsoft Edge Scam from your browser.

This fake alert is very similar to most of other technical support scams. When you see this message, you are supposed to call "(855) 404 3522," a supposed technical support number that we have found to have been in use since 2015. Unfortunately, you would not get any kind of support when calling this number. You are told by this alert that your computer has been infected and your sensitive information, such as your banking details, credit card information, and accounts logins. This could scare any inexperienced user actually. But when you dial this number, you would be put through to a sales agent whose task is to sell a useless security product for you. But you may also be asked to grant remote access to your computer, which could be misused and exploited by schemers and have serious consequences. No wonder why we advise you to remove Microsoft Edge Scam as soon as possible.

Please use our instructions below our article if you are not familiar with the necessary steps. Keep in mind, though, that this may not make your system entirely clean. It is quite possible that there are other threats as well. If you want to feel secure while your computer is on, we believe that it is the most effective way to keep it safe by installing reliable security software like SpyHunter. Do not forget to keep all your programs updated, too, because this is the only way to avoid certain cyber attacks.

How to remove Microsoft Edge Scam from your browser

Microsoft Edge

  1. Close your browser if it is open.
  2. Open the Settings app.
  3. Navigate to Apps and features.
  4. Look for the Microsoft Edge entry. (If you cannot see it, you may not be running Windows 10 Fall Creators Update.)
  5. Click on the Microsoft Edge entry.
  6. Click the Advanced options link below.
  7. When the Storage usage and app reset window appears, click on the Reset button.
  8. Once the browser is reset, you should see a check sign next to the Reset button.
  9. Close the Settings App and launch your browser.
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