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Danger level 6

Fake Error "ERREUR # DW6VB36" : 01 84 88 88 95 Tech Support

According to our specialists a fictitious alert called Fake Error "ERREUR # DW6VB36" : 01 84 88 88 95 Tech Support could be encountered while interacting with a particular content on one of the most popular social media websites. The pop-up is most likely targeted at users who speak French since the message inside of it is written only in this language. Same as other Technical Support scam alerts it urges the user to call the provided number or face the harsh consequences. By scaring you the cyber criminals behind this threat are probably hoping to convince you to contact them so they could try to scam you. Therefore, users who come across Fake Error "ERREUR # DW6VB36" : 01 84 88 88 95 Tech Support should close it without any hesitation. Since the threat might be persistent, we are adding removal instructions at the end of the text so you could eliminate it with no trouble.

The fictitious alert could be encountered by Facebook users. Apparently, it may appear after clicking unreliable sponsored ads that might be placed on the right side of the website. As soon as such an advertisement is clicked, the user may get redirected to the scam’s website. This web page could show the Windows blue screen error message in the background and display a couple of pop-ups on top of it. To make it more difficult to close it the browser’s window might go full screen, but you can restore it by clicking the Esc or F11 keys.

Just as we mentioned earlier, Fake Error "ERREUR # DW6VB36" : 01 84 88 88 95 Tech Support alert may ask users to dial a specific telephone number (01 84 88 88 95). No doubt if you check this phone number you will find out it does not belong to Windows technical support. In such situations, it is always best to check the given contacts first and find more information about the error the pop-up is mentioning. Unless you are the first person to come across a new Technical Support scam, you will most likely find user and expert comments warning it is not a legitimate alert. Also, keep it in mind that normally your operating system or other legitimate software are not supposed to ask you call anyone; usually contacting support is the last option and before you come to it the software should suggest some steps for resolving the system’s issues.

If you translate the message in English, the pop-up should say something like “your computer has alerted us that it has been infected by a virus and a spyware.” Additionally, it may claim some hackers could steal the user’s Facebook and email login details, Credit Card details, and photos stored on the computer. Lastly, the message might claim your computer might be blocked if you do not contact the so-called engineers.

What would happen if the user decides to trust the fake pop-up and dials the provided telephone number? The scammers who created Fake Error "ERREUR # DW6VB36" : 01 84 88 88 95 Tech Support may try to trick such users into purchasing expensive products, for example, they could say you need to buy particular security tools in order to clean up the system or guard it against malware. Surely, having a reliable security tool is always recommendable, but in this case, the tools offered by scammers could be highly overpriced. Moreover, the cyber criminals might suggest buying their remote services. This scenario is more dangerous because if the hackers get an access to your system, they could infect it with malware, steal sensitive data, or cause you other problems.

Needless to say, it would be best not to contact the hackers at all and get rid of Fake Error "ERREUR # DW6VB36" : 01 84 88 88 95 Tech Support alert as soon as possible. Our researchers say the best way to deal with the threat is to reset the affected browser. If you require assistance with this task, have a look at the instructions located below this text, and they will guide you through the process. It is also advisable to scan the system with a trustworthy antimalware tool because it is entirely possible the fake pop-up's link could have been displayed by some browser hijacker, adware application, potentially unwanted program, or other threat that managed to slip in.

Reset the browser affected by Fake Error "ERREUR # DW6VB36" : 01 84 88 88 95 Tech Support alert

Internet Explorer

  1. Open the browser.
  2. Click on Tools available on the top-left corner.
  3. Select Internet Options and open the Advanced tab.
  4. Click Reset, select Delete personal settings option and click Reset again.
  5. Press Close.

Mozilla Firefox

  1. Launch the browser and press the Help icon (top-left corner).
  2. Select Troubleshooting information, wait till new tab opens.
  3. Click Refresh Firefox on the right side.
  4. Then press Refresh Firefox again.
  5. Select Finish.

Google Chrome

  1. Open browser and find the settings icon (top-right corner).
  2. Click the mentioned icon and select Settings.
  3. Slide down and choose Show advanced settings.
  4. Scroll below one more and click Reset Settings button.
  5. Press Reset.
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