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Danger level 7
Type: Trojans
Common infection symptoms:
  • Slow Computer
  • System crashes
  • Connects to the internet without permission
  • Installs itself without permissions
  • Can't be uninstalled via Control Panel

Recuperadados@protonmail.com Ransomware

If you receive a threat known as Recuperadados@protonmail.com Ransomware, there is a chance that all of your files will be encrypted without a possibility to recover them. The good news is that the malware might not be spread widely since the warning it displays appears to be written in Portuguese. If you are not sure whether this is the malicious program, which has affected your data, take a look at the appended extension as the malware should add a specific one (.BLOQUEADO) to the files it locks. Even though at the moment the infection appears to be non-decryptable, there is hope if you regularly backup irreplaceable files or at least have some copies in a cloud storage, flash drive, and so on. However, before attempting to recover any data, it would be safest to get rid of the threat manually with the instructions located below or with a reputable security tool.

Most likely, Recuperadados@protonmail.com Ransomware travels with malicious email attachments. The most troublesome part is that such data could have an appearance of PDF, Microsoft Word, and other harmless looking documents. Thus, some users accidentally open these attachments without considering them as a threat to their computer’s security. Given, the damage users might receive; it is definitely worth to take some extra precautions and examine these files more carefully. Probably the easiest way to do this is to scan the data you doubt with a trustworthy security tool. If you do not want to use one, we would advise you not to open files sent by someone you do not know, especially if they do not seem to be important.

Recuperadados@protonmail.com Ransomware should not place additional data on the system since it may start the encryption process right from the place where the malicious file was downloaded and opened. During the process, each locked file might be given an extra extension, for example, picture.jpg. BLOQUEADO. Since the primary goal of the Recuperadados@protonmail.com Ransomware’s creators is to make you pay the ransom, the malware should affect your personal data the most. Moreover, when the files are locked, the threat does not lock the screen, but it should show the user a warning written in Portuguese. If you translate the note into English, it says your files are encrypted and to decrypt them you have to make a payment and contact the malicious application’s creators.

Furthermore, as the warning says the requested amount of money must be converted into bitcoins and sent to a specific bitcoin address. When you make the payment, you are supposed to contact Recuperadados@protonmail.com Ransomware’s developers and inform them about it. What looks suspicious to us is that the malware does not seem to give its victims unique ID numbers. Usually, the ID number is provided in order to be able to identify the user and send him the right decryption key. This key is generated during the encryption, which means it is unique for each infected computer. Therefore, it is possible users will not get the decryption tools they need since the malicious program’s creators might not have them either. Of course, it is your choice is you want to risk your money, but before the decision is final we advise users to think this through one more time.

Nonetheless, if you do not want to fund Recuperadados@protonmail.com Ransomware’s creators, you can ignore the warning and delete the infection. For instance, users could check the instructions below the article and find out how to remove it manually. Additionally, we could suggest you use a reliable antimalware tool that would not only erase the malicious program but also help you clean the system from other possible threats. This option would be most advisable if you have not cleaned the system for a long time and if you believe you may have installed unreliable software over the time. Also, users can write a comment below or reach us through social media if they have any questions related to the malware or need some help with the removal part.

Eliminate Recuperadados@protonmail.com Ransomware

  1. Find a malicious file with a random name that infected the system.
  2. Look for this file in the Downloads, Desktop, and any other folder where it might have been saved.
  3. Right-click the suspicious executable file and select Delete.
  4. Find the ransom note, right-click it and choose Delete.
  5. Empty the Recycle bin.
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