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Danger level 7

1800-935-6918 Driver_irql_not_les_or_equal

1800-935-6918 Driver_irql_not_les_or_equal is a fake alert that might cover your entire screen one day and thus not allow you to access your programs and files. The message might be similar to the Blue Screen of Death (BSOD) displayed by the Windows OS when a serious computer issue comes up, but we can assure you that it is completely fake even though it has the Microsoft Corporation logo. The only thing the presence of this screen-sized message in a blue background indicates is the entrance of a malicious application. Yes, there is malicious software installed on your computer if you see your Desktop covered with the 1800-935-6918 Driver_irql_not_les_or_equal window. Calling the provided telephone number is definitely not the best solution to the problem. What you need to do to make this irritating blue window gone is to fully erase the TechSupport scam from the computer. Since serious malware is responsible for the presence of the 1800-935-6918 Driver_irql_not_les_or_equal window here, it is the removal of bad software you need to go to perform in order to unlock the screen and continue using the computer normally.

The 1800-935-6918 Driver_irql_not_les_or_equal fake window is displayed Desktop not without reason. Cyber criminals know that users are more likely to pay attention to the provided message and, consequently, call the technical support, if they could not access their Desktops, surf the web, and perform other ordinary activities. The message placed on the blue window tries to convince users that “a problem has been detected and windows has been shutdown to prevent damage.” This blue window is not the only one users see when they turn on their computers. A small Microsoft Security Essentials pop-up claiming that “5 potential threats that might compromise your privacy or damage your computer” have been detected is shown for users too on top of the fake BSOD window. Do not worry; it is fake too even though it mentions the legitimate product. This is all done to make you call 1800-935-6918, which is said to be the toll-free number. To be honest, this might not be true at all, so you should not make a call by any means. According to researchers, it is very risky to do that because a) this number might be a premium-rate number rather than a toll-free one, b) cyber criminals at the other end of the line might record and steal your personal information, c) most probably, you will have to pay money to get the 1800-935-6918 Driver_irql_not_les_or_equal window removed, and d) cyber criminals might steal information from your computer if you allow them to access your PC remotely. As can be seen, calling the provided telephone number might result in a number of problems, so you should go to delete the malicious application showing the 1800-935-6918 Driver_irql_not_les_or_equal fake alert instead of dialing the telephone number found on the fake blue window.

As you already know, malicious software is responsible for the irritating screen you see covering your Desktop. It has been opened when this malware has been installed on your computer. Unfortunately, it will not be that easy to find and delete it because it drops bsodc23x1.exe on the computer and changes the Value data of the Shell Value located in the Winlogon registry key (HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon) so that it could be able to start automatically. This also means that the fake window will not disappear from Desktop after the system restart or a shutdown. In other words, the only way to make it gone is to detect malicious software and remove it completely from the system.

To be able to use your computer normally again, you have to remove the fake 1800-935-6918 Driver_irql_not_les_or_equal alert from your screen. This can be done only by eliminating malware from the computer because it is the one responsible for its presence. Since the screen is locked, it will not be easy to do that – you will need to start your Windows OS in Safe Mode with Networking. When you do that, follow our manual removal guide or download and scan your PC with an automatic malware remover SpyHunter. The latter method has more pros since ALL the threats working on the system will be wiped out.

Delete the 1800-935-6918 Driver_irql_not_les_or_equal fake alert

Start your Windows OS in Safe Mode with Networking

Windows XP/Vista/7

  1. Restart your computer and then immediately start tapping the F8 key on your keyboard.
  2. Select the Safe Mode with Networking option from the menu using arrow keys.
  3. Press Enter.

Windows 8/8.1/10

  1. Press and hold the Shift key on your keyboard and then click Power.
  2. Click Restart.
  3. Under Choose an option, click Troubleshoot.
  4. Select Advanced options.
  5. Click Startup Settings.
  6. Click the Restart button.
  7. Press the number 5 or F5 on your keyboard to start your Windows OS in Safe Mode with Networking.

Remove malware

  1. Locate the file bsodc23x1.exe (it might be located in %TEMP%, %USERPROFILE%\Downloads, or Desktop).
  2. Delete it.
  3. Press Win+R to launch RUN.
  4. Type regedit and click OK.
  5. Move to HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon.
  6. Locate the Shell Value.
  7. Right-click on it and select Modify.
  8. Clear the Value data field.
  9. Click OK.
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