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Danger level 7
Type: Adware
Common infection symptoms:
  • Slow Computer
  • System crashes
  • Slow internet connection
  • Shows commercial adverts
  • Connects to the internet without permission
  • Installs itself without permissions
  • Can't be uninstalled via Control Panel Ransomware

You could not face a more annoying and devious threat than Ransomware. This infection comes from the CrySIS family, and it is very similar to Ransomware, Ransomware, and many other ransomware infections that we have reviewed recently. The threats in this family are considered to be extremely dangerous because they can encrypt the files found on the infected system and push their victims to pay huge ransom fees. On top of that, not all victims get their files decrypted even when they pay the money. Due to this, unfortunately, many people who face this threat lose their personal files. The software files that this malware corrupts are usually easy to replace, but personal files might be irreplaceable if backups are not created. Nevertheless, removing Ransomware is important in any case, and this report discusses the process. Ransomware has to be executed on your PC for the encryption process to begin, and our research team warns that this malicious infection could hide in misleading spam emails. The launcher of the ransomware might be camouflaged as a regular PDF or DOC file that you might be tempted to open. If you do, the infection starts encrypting your files right away. Unfortunately, that is done silently, and it is unlikely that you will be able to stop the process in time. Once the encryption of the files is completed, the ransomware creates two additional files. One of these files is a TXT file called “Decryption instructions.txt”, and it informs you that you need to contact to start the decryption process. The second file is a JPG file, and it replaces your Desktop wallpaper to introduce you to a more extensive notification. According to this notification, your computer was infected by a virus encoder, and you can get the decoder by emailing the cyber criminals. Here is an excerpt.

Our assistance is not free, so expect to pay a reasonable price for our decrypting services. No exceptions will be made.
In the subject line of your email include your id number, which can be found in the file name of all encrypted files.

This message lists as an alternative to, but it is most likely that cyber criminals will respond regardless of which email address you use to contact them. The ID it mentions can be found in every infected file that has the “.id-[ID].{}.xtbl” extension attached to it. Cyber criminals will use your ID to identify you, and this is important because every decryption key is likely to be unique. Although this suggests that the decryption of your files is possible, we still cannot state that you WILL get your files back if you pay the ransom requested. Unfortunately, the RSA-2048 encryption key that was used to corrupt your files is very complicated, and there is no software that can crack it. All in all, at this moment, you cannot decrypt your files without the decryption key (a.k.a., decoder), and it is in the hands of cyber criminals. That means that if your files are not backed up, and you do not have the money to pay the ransom, or you do not want to take the risk of losing your money, you will not be able to restore your personal files. Hopefully, you have them backed up.

When you figure out the fate of your personal files, you need to think about deleting Ransomware next. This malicious infection cannot stay on your PC for any longer, and we advise that you get rid of it ASAP. If you want to, you can rely on a more experienced friend or a trained technician. You can also download an anti-malware tool, and this will fix two problems: Malware will be removed, and your operating system will be protected, which is very important if you wish to keep your operating system malware-free in the future. You can also choose to delete Ransomware manually, and this is the riskiest option because identifying and eliminating all components can be tricky. Furthermore, if other infections are active, you might have to deal with many other malicious components, and that could make the entire process very lengthy. Hopefully, you know what to do to succeed. If you are still unsure about something, you can always start a conversation in the comments section right below. Ransomware Removal

  1. Tap keys Win+E on the keyboard to launch Explorer.
  2. Enter %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup\ into the address bar.
  3. Check for a malicious .exe file, and, if it is found, right-click it and choose Delete. Other directories that might contain the malicious file:
    • %ALLUSERSPROFILE%\Start Menu\Programs\Startup\
    • %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup\
    • %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup\
    • %USERPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup\
    • %WINDIR%\System32\
    • %WINDIR%\Syswow64\
  4. Tap Win+R keys on the keyboard to launch RUN.
  5. Enter regedit.exe to launch Registry Editor and use the pane on the left to navigate.
  6. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run.
  7. Delete the value that is linked to the malicious .exe file
  8. Navigate to HKEY_CURRENT_USER\Control Panel\Desktop.
  9. Open Wallpaper and empty the data in value data.
  10. Navigate to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Wallpapers.
  11. Open BackgroundHistoryPath0 and empty the data in value data.
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