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Danger level 3
Type: Potentially Unwanted Application


InstantSupport is not one of those programs that would come from official homepages. The program does not even have a website that would be responsible for its distribution. InstantSupport is a part of yet another potentially unwanted program called PC Accelerate Pro. Packs of these applications are supposed to help you improve your computer’s performance, but computer security experts warn users against using the apps because they could be associated with potential security issues. Thus, if you care about your system’s safety, you will do yourself a favor by removing InstantSupport for good. While you are at it, do not forget to scan your PC with a reliable antispyware application.

It is very likely that you installed this application accidentally. Although PC Accelerate Pro has an official website, we do not see how users could download programs from the page because the download button is not visible or accessible. Thus, this leads to an assumption that InstantSupport and other associated applications spread via third-party distributors. For example, if you happen to download a program from a file hosting website, you should read all the installation steps carefully. It is very common that third-party installers carry more than just one freeware application, and if you ignore particular setup steps, you may end up installing a lot more programs on your PC than you initially have wanted to.

Is InstantSupport really dangerous? Not that much. The program is more annoying if anything. It generates a pop-up that appears on your screen and on your browser whenever you open a new page. The pop-up looks like a widget that provides you with a shortcut to technical support. It offers you to call a given number if you want to solve some computer-related problems. However, if you look closely at the message on the pop-up, you will see that it has spelling mistakes, and no self-respecting security application would allow that.

Therefore, there is something suspicious about InstantSupport from the upstart. What’s more, our research suggests that the number provided in the pop-up is a scam number that is given in order to suck you dry. In other words, if you call the number you may be asked your credit card details, or they might tell you that you need to pay a particular sum of money to fix some issue on your computer. Once again, we would suggest that you do not do any of the aforementioned acts if you want to get out of this situation unscathed.

The best way to deal with this issue is to remove InstantSupport right now. Simply open Control Panel and uninstall the program manually. You should also get rid of PC Accelerate Pro (if it is present) and any other potentially unwanted program InstantSupport might have arrived with.

If the manual removal fails, you can always rely on a licensed antispyware tool that would scan your PC for you and help you terminate all the potential threats automatically. That is the most efficient option when it comes to malware and unwanted software removal. If you require any further assistance or piece of advice regarding computer security, you are always welcome to contact us by leaving a comment. Your computer’s security should be your utmost priority.

How to Delete InstantSupport

Windows 10 & Windows 8.1

  1. Right-click the Windows icon on the left corner of your taskbar.
  2. Select Control Panel on the drop-down menu.
  3. Open Uninstall a program and remove InstantSupport.

Windows Vista & Windows 7

  1. Open the Start menu and click Control Panel.
  2. Select Uninstall a program and remove InstantSupport.

Windows XP

  1. Click the Start button and open Control Panel.
  2. Double-click Add or remove programs and uninstall InstantSupport.
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