PCTechHotline is a potentially unwanted program that can be downloaded from pctechhotline.com. It requires user’s permission to get installed on a computer, so it is definitely not a computer threat, but in many cases PCTechHotline may be bundled with freeware and that already raises the suspicion level concerning the reliability of the application. If you are not sure whether you need PCTechHotline or not, or if you have had the application for a while and have never used it so far, you are strongly advised to uninstall PCTechHotline so that it would not clutter your hard drive.
This application has been developed by Crawler, LLC to provide you with immediate assistance whenever something goes wrong with your computer. It says that “whether it’s emergency computer assistance, virus concerns, peripheral and software configurations or other technical issues, round the clock help is just a call away”. In other words, PCTechHotline functions as your personal technician, always ready to help you, 24/7. The question is, however, whether the application and its customer service can really help you the way it states, because if the program really was that useful it probably would not have fallen into the category of potentially unwanted software.
Even so, PCTechHotline does not enter the system surreptitiously as user needs to initiate the installation himself. When the application is installed, it is configured to start automatically each time the system boots up. It runs 4 files in the system background which include PCTHHook64.exe, PCTechHotlineSvc.exe, PCTechHotline.exe and PCTHHook.exe. If you do not uncheck the PCTechHotline widget option during the installation, the button will be attached and displayed to all of your application windows. Each time you click anything related to PCTechHotline, a new box will pop up, offering you to call the hotline immediately.
Although PCTechHotline does not display commercial advertisements and does not seem to exhibit any undesirable behavior, it may be that in the long run the application will start bullying you into the calling the assistance center, because eventually, all applications are developed in order to make money.
It should be no problem if you have downloaded and installed PCTechHotline onto your computer willingly from the main home page. However, if the program has arrived bundled with other freeware applications, it would be for the best to remove PCTechHotline right now, because there is no need to keep a program you did not want on your computer. Luckily, PCTechHotline can be easily removed via Control Panel, although you should still scan the PC with a licensed antimalware tool afterwards to check for any other potentially unwanted programs.
Manual PCTechHotline Removal
Windows Vista & Windows 7
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How to manually remove PCTechHotline
Files associated with PCTechHotline infection:
PCTechHotline processes to kill: